Totalview 2020 Release Notes¶
Get ready for Totalview 2020, the newest version of our telephony and business management suite, with tons of exciting features:
To see a more comprehensive list of added features, modifications and fixes, please view the change log.
1. Totalview Cloud¶
For organizations that do not want to rely on an in-house server infrastructure, we are proud to announce the launch of Totalview Cloud. You can now enjoy the perks of a service-based solution, where your data is stored securely in an off-site location. That way you don’t have to keep investing in expensive hardware, or worry about administrative costs. We are taking care of it.
2. Powerful Authentication¶
For Totalview 2020 we reimagined the entire authentication architecture, to make sure that all data access is secure as well as easy to manage. Logging into one client means you are logged into all Totalview Clients, making work across applications a breeze. Additionally users can now change and reset their password themselves.
3. Switchboard & Client Design Update¶
The Totalview Switchboard has received a major design overhaul together with the PC Client. It includes a fresh update of all icons, new state indicators, an improved layout of the active queue section and many other exciting visual features.
4. Call Statistics For Avaya¶
Since the last release, where support for Avaya was officially announced, we worked hard to ensure that Totalview Reports could also be used with Avaya. In the newest version, this is now possible, giving your organization a feature-rich tool to analyze and optimize your telephony resources.
5. Linux Support For 3CX¶
In order to accomodate many users that are using Linux with their 3CX setup, Totalview 2020 officially offers support for running 3CX connectors on Linux machines.
6. Twilio SMS Integration¶
As we are constantly striving to strengthen our user base, the latest update of Totalview features support for Twilio SMS, which you can use to send SMS messages directly from the Totalview sytem.
7. More Exciting Features¶
To see a more comprehensive list of added features, modifications and fixes, please view the changelog.