System Requirements

Hardware Requirements

	SMALL/MEDIUM	LARGE/ENTERPRISE	HOSTED PLATFORM
Recommended for	Basic installation up to 500 users.	500+ users.	Totalview Server hosting up to 15-20 separate Totalview installations. Average 100 Users, 500 incoming calls per day and 100 appointments per user.
Hardware			Totalview Server	DB Server
Processor	2.7 Ghz	4-Core 2.7 Ghz	6-Core 3.4 Ghz	4-Core 3.4 Ghz
Memory	16 GB RAM if SQL Server runs locally. 8 GB RAM otherwise.	24 GB RAM if SQL Server runs locally. 16 GB RAM otherwise.	48 GB RAM	24 GB RAM
Hard disk space	50 GB available	50 GB available	50 GB available	100 GB available
Network	Internet connection is required for license activation

Software Requirements

Server

Operating System

Windows Server 2025

Windows Server 2022

Windows Server 2019

Windows Server 2016

Database

SQL Server 2025

SQL Server 2022

SQL Server 2019

SQL Server 2017 (Recommend upgrade)

SQL Server 2016 Service Pack 3 (Recommend upgrade)

.NET

.NET Framework 4.8

ASP.NET Core 8.0 Runtime - Windows Hosting Bundle

.NET Desktop Runtime 8.0.x

Clients

Desktop

Windows 11

Note

TotalviewClient and TotalviewAdmin login view depend on the Microsoft Edge WebView2 Runtime.

On Server editions, this is NOT always preinstalled.

Quick check to see if it’s installed is to look for C:\Program Files (x86)\Microsoft\EdgeWebView\Application\

If not installed, then install the Evergreen runtime.

Download and install from https://go.microsoft.com/fwlink/?linkid=2124701

Switchboard

Windows 11

Screen Resolution: Minimum 1280x1024, 32-bit

Dual-monitor setup recommended

Doorway for tablets

Windows 11

USB Access Card Reader must support keystroke output (see tested readers below)

Doorway for iPad

iOS 17+

USB Access Card Reader must support keystroke output (see tested readers below)

Time

Windows 11

.NET Framework 4.8+

HR

Windows 11

Screen Resolution: Minimum 1280x1024, 32-bit

.NET Framwork 4.6+

Smartphone

iOS 17+

Android 12+

Connectors

Calendar Integrations

Microsoft 365

Exchange Online

Exchange Server 2019

Google Calendar

IBM Notes 14

IBM Notes 12

IBM Notes 10

PBX Integrations

Broadsoft BroadWorks R24

Broadsoft BroadWorks R21

Broadsoft BroadWorks R17

3CX V20 (Linux and Windows)

IPOffice 11.x

Uni-Tel OneConnect

Unify OpenScape Business

Siemens HiPath Version 9

Konnekta

Mobile State Integrations*

Nortel

3Mobil

Telenor

TDC

Vodafone

Faroese Telecom

Telia

Uni-tel

Ventelo

Kvantel

*Mobile State service can vary from country to country

SMS Intergration

Faroese Telecom SMS Gateway

Uni-tel

LinkMobility

Twilio

Customer Information Integrations

Nummeropplysning på nett (nrop.no)

Sona.fo

Presence Integrations

Microsoft Teams

Supported SmartCard Readers for Doorway Client

rf IDEAS pcProx® Plus RDR-80581AKU

(or similar USB card reader that supports Keystroke output)