System Requirements¶
Hardware Requirements¶
SMALL/MEDIUM |
LARGE/ENTERPRISE |
HOSTED PLATFORM |
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Recommended for |
Basic installation up to 500 users. |
500+ users. Recommend using a full SQL Server for DB. |
Totalview Server hosting up to 25 separate Totalview installations. Average 100 Users, 500 incoming calls per day and 100 appointments per user. |
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Hardware |
Totalview Server |
DB Server |
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Processor |
2.7 Ghz |
4-Core 2.7 Ghz |
2-Core 3.0 Ghz |
4-Core 3.0 Ghz |
Memory |
8 GB RAM |
8 GB RAM |
12 GB RAM |
16 GB RAM |
Hard disk space |
50 GB available |
50 GB available |
50 GB available |
50 GB available |
Network |
Internet connection is required for license activation |
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Software Requirements¶
Server¶
Operating System¶
Windows Server 2022
Windows Server 2019
Windows Server 2016
Database¶
SQL Server 2022
SQL Server 2019
SQL Server 2017
SQL Server 2016 Service Pack 2
SQL Server 2014 Service Pack 3
.NET¶
.NET Framwork 4.6.x
ASP.NET Core 3.1 Runtime - Windows Hosting Bundle
ASP.NET Core 6.0 Runtime - Windows Hosting Bundle
.NET Desktop Runtime 6.0.x
Clients¶
Desktop¶
Windows 11
Windows 10
Switchboard¶
Windows 11
Windows 10
Screen Resolution: Minimum 1280×1024, 32-bit
Dual-monitor setup recommended
Doorway¶
Windows 11
Windows 10
USB Access Card Reader must support keystroke output (see tested readers below)
Time¶
Windows 11
Windows 10
.NET Framwork 4.6+
HR¶
Windows 11
Windows 10
Screen Resolution: Minimum 1280x1024, 32-bit
.NET Framwork 4.6+
Smartphone¶
iOS 11+
Android 5.0+
Connectors¶
Calendar Integrations¶
Office 365
Exchange Online
Exchange Server 2019
Exchange Server 2016
Google Calendar
IBM Notes 10
IBM Notes 9
PBX Integrations¶
Broadsoft BroadWorks R24
Broadsoft BroadWorks R21
Broadsoft BroadWorks R17
3CX V18.x (Linux and Windows)
3CX V16.x (Linux and Windows)
IPOffice 11.x
Uni-Tel OneConnect
Unify OpenScape Business
Siemens HiPath Version 9
Siemens Hipath Version 8 (discontinued)
Siemens Hipath Version 7 (discontinued)
Siemens Hipath Version 6 (discontinued)
Mobile State Integrations*¶
Nortel
3Mobil
Telenor
TDC
Vodafone
Faroese Telecom
Telia
Uni-tel
Ventelo
Kvantel
*Mobile State service can vary from country to country
SMS Intergration¶
Faroese Telecom SMS Gateway
Uni-tel
LinkMobility
Twilio
Siemens TC35/TC35i GSM Terminal
Cinterion TC55i/MC55i GSM Terminal
Cinterion BGS2 Terminal
Customer Information Integrations¶
Sona (sona.fo)
Nummeropplysning på nett (nrop.no)
Presence Integrations¶
Microsoft Teams
Supported SmartCard Readers for Doorway Client¶
rf IDEAS pcProx® Plus RDR-80581AKU
(or similar USB card reader that supports Keystroke output)