Change Log¶
Totalview 2024¶
Released April 2024.
File version numbers are 2024.0.4.x
Added¶
[Android] Added synchonization Totalview contacts with device’s phonebook
[Android] Added profile default and call center default image
[Android] Add color for disabled start/end time button in TimeSheetEdit view
[Android] Show prompt after registration changes when use Android back button
[Android] Show day changes and added indicator of the day’s state in TimeSheet
[Android] App remembers previous servers and displays these if app remembers more than 1. User can manually delete these
[Android] Added indicator in TimeSheet and WeekOverview when no state was set when workday ended
[Android] Added navigation from TimeAccount to TimeSheet view
[Android] Possibility to upload logs to support from the settings. Forward support ID from the clipboard to support afterwards.
[Android] Added date for every day in section in Original Registration and Request view
[Android] Added swipe to delete registration in TimeSheetCorrection view
[Android] Added “No connection to Totalview” bottom layout in Time tab
[Clients Installer] Clients installer will now prompt the user if clients should be installed with Identifying postfix
[Customer Information] Added Custom Lookup connector type
[HR] Added vacancy statistics section to my overview
[HR] Added a default blank option when selecting onboarding job
[HR] Added double click feature to open files on the edit page for qualifications
[HR Client] Added option to update license on Settings About page
[HR Client] Added option to update license if validation at startup fails
[HR Utility] Added new latest create script for the HR database
[iOS] Added profile default and call center default image
[iOS] App remembers previous servers and displays these if app remembers more than 1. User can manually delete these
[iOS] Show full list of time accounts in AllTimeAccount page
[iOS] Possibility to upload logs to support from the settings. Forward support ID from the clipboard to support afterwards.
[iOS] If request covers more than 1 day the registrations are added in days’ sections in both the Original Registration and Request view
[iOS] Added swipe to delete registration in TimeSheetCorrection view
[Konnekta] Totalview support for Konnekta PBX
[MobileWeb] Added property Invalidated in TimeSheetDayMovement and PersonalWeekOverview
[MobileWeb] Add External Get States
[OneConnect] Resend SetQueueMember once when One-Connect returns error
[Portal] Portal postfix now uses the tenant customer name and removes invalid characters
[TCM] Secured TCM requests to the Totalview Server
[Time] Database index on COUNTDATE column in TRSALPHA table
[TimeAdmin] Added a reload from database button in user overview
[TimeAdmin] Fixed a bug where users lost the associations to agreements
[Time Client] Add option to set command line parameters from .config file in appSettings
[Server] Handle notification events for custom fields
[Server] Added option to mark Admin user as non-deletable
[Server, Totalview3CX] Show IVR data from Call Flow in desktop client
[Server, TotalviewAdmin, Totalview3CX] Set DND on 3CX local device when in a Teams call
[Switchboard, Contact Center clients] Added DTMF(Dual-tone multi-frequency) signaling capability
[Totalview BI Management] Added support for custom replication intervals (CRON)
[Totalview Server] Added GetUser, GetUsers and SaveUser methods
[WebAdmin] Added new users page
[WebAdmin] Added Machine Service to WebAdmin
Removed¶
[Android] Setting ‘Show work specification ID’ removed. We always show the work specification ID
[iOS] Setting ‘Show work specification ID’ removed. We always show the work specification ID
Changed¶
[3CX] Order client types, in the order 3CXPhone, Yealink, Others and WebRTC, when executing MakeCall and AnswerCall
[Android] Prioritize status ‘For Approval’ over ‘State missing’ in the TimeSheet header
[Android] Changed status Notification to Rejected in Requests and TimeSheet header
[Android] Changed “Delete” button in TimeSheetEdit view
[Android] Changed animation when navigate to TimeAccountDetails page
[Android] Changed header in Time tab to look the same like in the other main tabs
[Android] Changed position of Original/Changes button in Request and TimeSheetLog details
[Android] Split time when delete movement in TimeSheet edit mode
[Android] Made all error dialogs on Time screens look the same
[Authentication] Add option to enable GrpcReflection and Swagger for development and debugging
[Attachment] Retry Totalview server connection if error is “already connected”
[BIManagment] Add option to enable GrpcReflection and Swagger for development and debugging
[CloudDatabaseManagement] Add option to enable GrpcReflection and Swagger for development and debugging
[Extension] Changed to .NET 6
[HR Client] Changed how template and language selection is done for emails sent from Vacancies
[InstallationManager] Upgrading to 2024 will enable autoupdate on all connectors
[InstallationManager] Add option to enable GrpcReflection and Swagger for development and debugging
[HR Client] Changed delete person sentence from right click menu in competence matrix
[HR Client] Hide announcements when VacancyIncludeAnnouncements setting is set to false
[HR Client] When selecting a child division checkbox, the parent checkbox will no longer be checked as well
[HR Client] Qualifications on Overview & Employee Qualifications are now sorted alphabetically
[iOS] Changed icon’s color of Request status in RequestDetails page
[iOS] Changed status Notification to Rejected in Requests and TimeSheet header
[Machine Service] Add option to enable GrpcReflection and Swagger for development and debugging
[OneConnect] Set caller id to hidden when caller id number is blank
[Portal] Add option to enable GrpcReflection and Swagger for development and debugging
[Server] Creating a new connector will have autoupdate on by default
[Server, InstallationManager] Encrypt Exchange365 client secret when saving to database
[Switchboard] Moved Show DTMF to be a right click action on the active queue
[Teams Presence] Authentication changed to standalone application that does not require .NET runtime
[TotalView Client] Made some changes to the user grids behaviour
[TotalView Client] Change State will now close, when the logged in user changes state
[TotalView Client] F9 to retrieve a connection now searches for a connection on hold
[TotalView Client] When using OneConnect, shown Caller Id for the logged in user is now showing the value from the selected calling device
[Totalview Cloud Management] Add option to enable GrpcReflection and Swagger for development and debugging
[Totalview Server] Add option to enable GrpcReflection and Swagger for development and debugging
[TotalView Time Exporter] Upgraded to .NET 4.6.1 and now supports OAuth
[WebAdmin] Redesigned the side navigation menu
Fixed¶
[Admin] Fixed an issue where adding permissions to an AD Group would prompt an overwrite warning on save
[Android] Fixed an issue when use Call group filter in Contacts
[Android] Fixed an issue when navigate to Contact details from Call tab
[Android] Fixed an issue in Time, where multiple views opened when two or more items were clicked simultaneously
[Android] Fixed an issue where TimeSheetLog changes don’t show original date
[Android] Fixed an issue in TimeOverview, where selection after the first week goes to next year
[Android] Fixed an issue where Phone Options doesn’t have correct forwarding list
[Android] Fixed an issue where clicked indicator’s layout overlaps selected item edges
[Android] Fixed an issue where bottom navigation bar disappeared when select date manually in TimeSheet
[Android] Fixed an issue where “Call” icon overlap with “Back in” text in Contacts
[Android] Fix call groups not being loaded from cache when previously fetched from WCF
[Attachment] Attachment connector service stopping correctly
[Clients Installer] Added missing translations for Totalview Time and Totalview HR
[Clients Installer] Time client and HR client now login correctly
[Doorway] Fixed an issue with population work specifications from recents
[Exchange365] Fixed a bug with credentials not loading correctly in the test tool
[iOS] Fixed issue where registration’s description overlaps registration’s time in TimeSheet
[HR client] Change how opening files from HR works. This will fix problem with opening files on terminal server.
[HR Client] Fixed not being able to search for text custom fields in the Employee Overview search area
[HR Client] Fixed an issue where inactive users’ checklists were shown on My Overview list of checklists
[HR Client] Fixed Approvals Waiting not being hidden when VacancyUseRecommendation is set to false
[HR Client] Fixed a crash that occurred when clicking on employee card/all competences from competence matrix
[iPhone] Fixed an issue where some users would see the ‘Outbound Caller ID’ option where they should not
[iPhone] Fixed an issue where Phone Options doesn’t have correct forwarding list
[iPhone] Fixed problem where wrong header date was shown in Timesheet changes list view
[IPOffice] Get initial IPOffice connection settings at startup
[Installkit] SQL update script no longer removes Telenor mobile state provider type
[MobileState] Fixed exception when reading Telenor settings from config file
[MobileWeb] Fixed problem with all days in a request
[Reports] Fix SQL typo and syntax error with OriginClientName column when running with NoTime installation
[Server] Fixed user rights missing on user when getting pinged by extension connector
[Server] Trimming should not alter password when saving AD provider settings
[Server] Fixed a case when deleting a connector would not stop and unregister the service
[Server] Fixed problem updating TotalviewManager
[Switchboard] Watch was sometimes wrongly enabled/disabled when right clicking users in the participants section
[Switchboard] Pinning users from participants section sometimes pinned the wrong user
[Switchboard] Call to OneConnect call group occationally missing target number in switchboard
[TimeAdmin] Fixed session expiring after 5 minutes
[TimeClient] Fixed an issue where adding/moving days to time accounts was wrong when the decimal value was between -.1 and +.1
[Time Server] Show correct error message and stack trace in case loading of agreement data fails
[Time Server] Under some rare conditions, the balance became disassociated from their registration when a day was approved
[TotalView Client] Fixed a bug that made some of the translation revert back to english, when the translation files where not included in the client installation
[Totalview Client] The client sometimes disappeared on systems with multiple monitors
[Totalview Client] The focused user was sometimes hidden above the user list when changing focused user with the up arrow - or pgup key
[TotalView Client] Fixed an issue where callgroup members details were shown, even if callgroups were excluded in filter
[TotalView Client] Modified the pluggable protocols to ensure compatibility with the updated Teams client
[TotalviewWCF] Fixed problem getting correction requests where only some days have been changed
[TotalviewWCF] Prevent serialization error when mapping Call Center to Contact
[TotalviewServer] Removed write access to temp folder check
[Wallboard] Fixed an issue with navigation when number has special character
[Wallboard] Fixed some uncaught errors on call group page when refreshing
[WebAdmin, TCM] Fixed an issue loading Telerik
[WebAdmin, TotalviewServer] Fixed a bug which prohibited creating user defined custom fields
[WebAdmin] Fixed custom field not being properly added, when adding a user to a time group
Totalview 2023 SP1¶
Released October 2023.
File version numbers are 2023.1.10.x
Added¶
[3CX] Use part of DID number as local number instead of looking at inbound rules
[Android] Added list requests tab to Time where user can view timesheet correction requests.
[Android] Open timesheet in edit mode for users to send correction requests to their manager.
[Android] Added DND section for Contacts in the Contacts tab
[Android] Added new phone options for users with One Connect supported devices
[Android] Added functionality to transfer calls to call groups and agents in call groups
[Android] Added call groups to contacts list
[Attachment] Added optional parameters ENCRYPT and TRUSTSERVERCERTIFICATE to SQLConnection
[Doorway] Can set Origin Client Name (Device name) so states registrations will have it attached and it will be visible in desktop client, time client and reports
[HR] Contacts are set as main by default when first of that contact type
[iPhone] Added list requests tab to Time where user can view timesheet correction requests.
[iPhone] Open timesheet in edit mode for users to send correction requests to their manager.
[iPhone] Added new phone options for users with One Connect supported devices
[Installation Manager Client] Added setting TotalviewRepository for Totalview Server
[OneConnect] Added default values for NoAnswer settings to connector
[OneConnect] Diverting announcing queued call
[OneConnect] Send DTMF tones from desktop client
[OneConnect] Handle ActiveRinging_AttendedTransfer local state type returned in SnapshotDeviceResult
[OneConnect, TotalviewServer, TotalviewClient] Added “Forward no answer” settings to desktop client
[Portal, Clients Installer] Time Client, HR Client, Contact Center and Totalview Admin are now included in the clients installer
[Portal] Portal now returns the tenants postfix to the clients installer
[Recruitment] Add support for XForwardedFor, XForwardedProto, XForwardedHost in Recruitment. Also added a guide to configured Reverse Proxy from onprem to cloud
[Smart client] Added Analytics to Time
[Smart client] Added Firebase analytics.
[TCM] Added the functionality to install HR & Time per tenant
[Time] Add database index to table TRSOMEGALOCK
[Totalview Admin] Added option to set Pure Admin user email
[Totalview BI] Added the possibility to have and manage a BI server in Totalview Cloud
[TotalviewClient] Switchboard can now change OneConnect call profile of other users
[TotalviewClient] Added option to hide recurring appointments from appointment list
[TotalviewClient] Clicking on a value in the details of the user context menu now copies the value to the clipboard
[TotalviewClient] Added functionality to pin users to the top of the userlist
[TotalviewClient] Added call groups to userlist
[TotalviewServer] Added Origin Client Name to state registrations and show in desktop client, time client and reports
[TotalviewServer TotalviewAdminApi] Merged TotalviewAdminApi into TotalviewServer
[TotalviewServer, Machine Service] Moved functionality requiring admin permissions to Machine Service
[TotalviewServer, TotalviewClient, TotalviewAdmin] Allow using VM (voice mail) as ‘Forward to’ destination when running One-Connect
[Customer Information] Added Custom Lookup connector type
[WebAdmin] Added Time Groups and Time Group members
[WebAdmin] Implemented edit mode for user basic information
[WebAdmin] Added functionality “Send Change Password” button in user page
[WebAdmin] Added auto scrolling when viewing logs
[WebAdmin] Added the possibility to change the logging level for the WCF connector
[TCM] Added the functionality to overwrite an existing tenant
[TCM] Added the possibility to change Target Version Id
[TCM] Fixed bug which caused tenants to show up multiple times
[TCM, Web Admin] Added functionality to update Totalview license when updating a tenant
Removed¶
[Lync Presence Connector] Removed Lync Presence Connector
[iPhone] Removed MSAppCenter analytics.
[Totalview ApiGateway] Removed Totalview ApiGateway
Changed¶
[3CX Connector] Changed to .NET 6
[AD Connector] Changed to .NET 6
[Android] Changed forwarding icon in contact header
[Android] Removed horizontal navigation on Tabs & optimized loading of data on individual tabs
[Attachments Connector] Changed to .NET 6
[Broadworks] Show call center Extension instead of call center Number in clients
[Customer Information Connector] Changed to .NET 6
[Google Calendar] Changed to .NET 6
[HR] Icons in the recruitment section have changed
[HR] Unsolicited vacancies are changed into candidate pool
[InstallationManager] IIS site logging is now disabled by default
[Manager Service] Changed to .NET 6
[OneConnect] Changed to .NET 6
[OneConnect] GetDND and GetForwarding only requested for local devices. Reconnect time set to random value between 15 and 100 sec.
[IPOffice] Changed to .NET 6
[OSO] Changed to .NET 6
[Portal] Portal now serves a pre-built Clients Installer rather than building its own.
[Server, Totalview Admin, WCF] Moved ExternalUsageAPIKey from WCF configuration to database
[Server] Less logging when a promotion fails due to a disabled user
[Smart client] Log out icon replaced with a more suitable one
[Smart client] Tapping contact image in Contacts tab no longer presents the image in large mode
[Smart client] Hold no longer supported when running One-Connect
[TCM] TCM now loads Totalview Suite versions more efficiently and checks in parallel if tenants have updates
[TCM, WebAdmin] Install, Update, and Delete views are now using virtualization to prevent the browser from freezing
[Teams Presence] Changed to .NET 6
[Time Client] Attachments are validated by their original attachment requirements for admin users
[TimeAdmin] New users loaded when logging in to TimeAdmin
[TotalviewClient] Totalview Connect reimplemented for OneConnect devices
[TotalviewClient] Changed behaviour of IVR data copying and when IVR data is displayed
[Totalview Server] Increased the shutdown time for graceful shutdowns to prevent unexpected crashes
[WebAdmin] Changed custom field design
[Wallboard] Changed to .NET 6
Fixed¶
[Android] Fixed authentication crashes related to refreshing token as well as logging out
[Android] Fixed burger menu profile picture not loading instantly always when opened
[Android] Fixed an issue where the last line separator for a contact in the contacts list would appear when it shouldn’t
[Android] Fix problem that would log users out when upgrading the Totalview version
[Android, iPhone] Show outgoing mobile call presentation as Caller ID
[Authentication] Fixed link to Totalview logo in forgot password email
[Contact Center] Fixed filtering call log for lost calls
[Google Calendar] Fixed connector always sending disconnected event to Server on start up
[Doorway] Fix a problem where the doorway client running Windows 10 would lose connection to the server
[HR] Fixed problem adding an attach file task to checklist
[HR] Copying applicant will no longer affect edit applicant and remove document
[HR] Improved performance in Recruitment
[HR] Long file names will no longer result in crashes on recruitment portal
[InstallationManager, TCM, Totalview Server] Added missing timestamps for logs when doing install/update/delete/overwrite
[InstallationManager] Improved error checking and logging when updating
[InstallationManager Client] Fixed crash caused by the install log
[InstallationManager] VacancyUrlBase will now be set by InstallationManager
[Installer] Fixed a crash when service paths include quotes
[Installer] Fix bug with SMS Connector Tester config file missing
[Installer] Will now show Formula as publisher of Totalview Client in Windows control panel
[iPhone] Fixed problem that would log users out when upgrading the Totalview version
[iPhone] Fixed language settings i.e. changing language in device’ settings for Totalview app or in the app settings changes the app language.
[iPhone] When editing appointment an error was shown if the start time was back in time
[MobileWeb] Fix problem where if user only has Smart Phone right and nothing else the Time Tab would not show on phones
[MobileWeb] Now passes token exceptions from time server to callers
[OneConnect] Reset Agent statistics before adding new statistic values
[OneConnect] Show error message when executing command and connection to One-Connect is lost
[OneConnect] Show sum of agent statistics (local + mobile + teams) in call group statistics
[OneConnect] Consult of ongoing consultation call now returns error. Empty SnapshotDeviceResult from secondary device now also clears primary device queue
[OneConnect] Use DirectedPickupCall instead of DeflectCall when call is via queue
[TCM] Fixed status of tenants in overview after Totalview Server started being hosted as an IIS application
[TCM] Fixed exchange connector naming conflict on tenant install from backup database
[TCM] Fixed updating tenant with Totalview Manager already installed
[TimeAdmin] Users reloaded from database at login, reducing the need to restart IIS application
[TimeClient] Admin user can no longer see/accept users not part of users’ custom field group
[TimeClient] Fixed issue with request counter on See All Requests button not excluding inactive employees
[TotalviewAdmin] Wrap up time set to 30 seconds and reset password to true when creating new user
[TotalviewAdmin] Will now ask if you are sure, when you attempt to update or delete a resource
[TotalviewClient] Filters that were hidden, became visible after client reconnected or was restarted
[TotalviewClient] Fixed end template settings/forwarding rules behaviour, when making state changes and appointments
[TotalviewClient] Show outgoing local call presentation as Caller ID
[TotalviewServer] Save registration location coordinates to database
[TotalviewServer] Remove incoming trunk code from local number
[TotalviewServer] Set correct logged in Agent device when logging in to Queue with mobile device only
[TotalviewServer] Fixed insufficient access rights to the logs folder
[TotalviewServer] Returned error: “Unknown command” to basic client when a phone number was looked up
[TotalviewServer] One-Connect Reconnect and Retrieve call should always be executed on held connection
[TotalviewServer, TotalviewClient] Consult of ongoing consultation call now returns error and error message
[TotalviewServer] Deleting external links, now occurs on the right thread
[TotalviewServer] Will now log which user creates, modifies or deletes a resource
[WebAdmin] Copying logs from Connectors and Applications will now be copied in the correct order
Hotfix¶
[Attachment 2023.1.10.2] Attachment connector service stopping correctly
[Attachment 2023.1.10.1] Retry Totalview server connection if error is “already connected”
[3CX 2023.1.10.3] Order client types, in the order 3CXPhone, Yealink, Others and WebRTC, when executing MakeCall and AnswerCall
[Installkit 2023.1.10.1] SQL update script no longer removes Telenor mobile state provider type
[Time Client 2023.1.10.1] Add option to set command line parameters from .config file in appSettings
[TimeClient 2023.1.10.1] Fixed an issue where adding/moving days to time accounts was wrong when the decimal value was between -.1 and +.1
[HR client 2023.1.10.1] Change how opening files from HR works. This will fix problem with opening files on terminal server.
[Time Client 2023.1.10.1] Add option to set command line parameters from .config file in appSettings
[MobileState 2023.1.10.1] Fixed exception when reading Telenor settings from config file
[IPOffice 2023.1.10.1] Get initial IPOffice connection settings at startup
[Exchange365 2023.1.10.1] Fixed a bug with credentials not loading correctly in the test tool
[Server 2023.1.10.5] Trimming should not alter password when saving AD provider settings
[OneConnect 2023.1.10.1] Resend SetQueueMember once when One-Connect returns error
[Clients Installer 2023.1.10.2] Added missing translations for Totalview Time and Totalview HR
[TimeAdmin 2023.1.10.1] Added a reload from database button in user overview
[TimeAdmin 2023.1.10.1] Fixed a bug where users lost the associations to agreements
[Totalview Server. 2023.1.10.5] Add option to enable GrpcReflection and Swagger for development and debugging
[Portal. 2023.1.10.3] Add option to enable GrpcReflection and Swagger for development and debugging
[Machine Service. 2023.1.10.1] Add option to enable GrpcReflection and Swagger for development and debugging
[InstallationManager. 2023.1.10.31] Add option to enable GrpcReflection and Swagger for development and debugging
[Authentication. 2023.1.10.1] Add option to enable GrpcReflection and Swagger for development and debugging
[Totalview Cloud Management. 2023.1.10.2] Add option to enable GrpcReflection and Swagger for development and debugging
[CloudDatabaseManagement. 2023.1.10.2] Add option to enable GrpcReflection and Swagger for development and debugging
[BIManagment. 2023.1.10.1] Add option to enable GrpcReflection and Swagger for development and debugging
[TotalView Client 2023.1.10.2] Modified the pluggable protocols to ensure compatibility with the updated Teams client
[MobileWeb 2023.1.10.2] Add External Get States
[Server 2023.1.10.4] Fixed problem updating TotalviewManager
[Server 2023.1.10.3, TotalviewAdmin 2023.1.10.1, Totalview3CX 2023.1.10.2] Set DND on 3CX local device when in a Teams call
[Server 2023.1.10.2, Totalview3CX 2023.1.10.1] Show IVR data from Call Flow in desktop client
[TotalviewServer 2023.1.10.3] Removed write access to temp folder check
[Totalview Cloud Management 2023.1.10.1, CloudDatabaseManagement 2023.1.10.1] Secured TCM requests to the Totalview Server
[TotalView Time Exporter 2023.1.10.1] Upgraded to .NET 4.6.1 and now supports OAuth (Base files 2023.1.10.7)
[TotalView Client 2023.1.10.1] When using OneConnect, shown Caller Id for the logged in user is now showing the value from the selected calling device (Base files 2023.1.10.6)
[Reports 2023.1.10.1] Fix SQL typo and syntax error with OriginClientName column when running with NoTime installation
[Clients Installer TotalviewServer 2023.1.10.2 Portal 2023.1.10.1] Time client and HR client now login correctly and Clients installer will now prompt the user if clients should be installed with Identifying postfix
[TotalviewServer 2023.1.10.1 CustomerInformation 2023.1.10.1] Added Custom Lookup connector type
[TimeServer 2023.1.10.1] Under some rare conditions, the balance became disassociated from their registration when a day was approved
[MobileWeb 2023.1.10.1] Prevent serialization error when mapping Call Center to Contact (Base files 2023.1.10.1)
Totalview 2023¶
Released April 2023.
File version numbers are 2023.0.4.x
Added¶
[Android] Added popup notification for not a Totalview call
[Android] Added Time tab
[Basic Client] Added Hang up button for alerting One-Connect calls
[Basic Client] Added OneConnect call profile
[Basic Client] Added IVR user input to Totalview Connect
[Basic Client] Added Save/Reset Layout functionality
[Basic Client] Alt + back arrow no longer leads to a blank templatelist when making a quickstate
[Basic Client] Select device types to set active when logging in to queues
[Basic Client] Will now request the server to lookup phone numbers, if server does not send them
[HR] Added API key to Wage connector and support for HTTPS connections
[HR] Added file drag and drop feature to multiple file related areas
[HR] Added support for being notified when a new application is received
[HR] Added support for HR in Totalview Cloud
[HR] Adding files to qualification and delivery can now be selected from employee files
[HR] Checklist template can now be copied
[HR] Recruitment now supports unsolicited applications
[HR] The employee column in Handed out items is now sortable and filterable
[HR] The tag in the dropdown will now also be added when selecting tags for files
[HR] Vacancies can now be stopped early without employing a applicant
[HR LL Wage Connector] Adding API key to Wage connector and support for HTTPS connections
[iPhone] Added popup notification for not a Totalview call
[iPhone] Added Time tab
[MobileWeb] Totalview Mobile API support basic Time Reports Data
[MobileWeb] Update outbound caller id when changing state from mobile devices
[OneConnect] Capture and add IVR user input to call
[OneConnect] Select device types to set active when logging in to queues
[OneConnect] Support for wrap up time when using contact center client
[OneConnect, Basic Client] Add option in Basic Client to select MakeCall device when running OneConnect
[Reports] Added Location column and filter for Message, Location and Work Specification
[Server] Select device types to set active when logging in to queues
[Server] Services will now have quoted imagepath
[Switchboard and Contact Center clients] Show IVR data collected in One Connect
[Time Client] Added checkbox in request changes for showing/hiding deactivated employees
[Totalview Cloud Management] Added functionality to configure default email config
[Totalview Cloud Management] Added logic to make tenant postfix optional
[Totalview Cloud Management] Added support for HR in Totalview Cloud
[Totalview Cloud Management] Services will now have quoted imagepath
[Totalview Installation] Added support for HR in Totalview Cloud
[Totalview Installation] Services will now have quoted imagepath
[Totalview Manager Service] Totalview Manager Service enabled for cloud installations
[Wallboard] Can now configure reader quotas for WCF connection.
[Web Admin] Added functionality to add and delete groups
[Web Admin] Totalview Manager will now show up under applications
Removed¶
[Authentication] Remove totalview-admin client from Authentication
[InstallKit] Removed instalation of Totalview Authentication
[Telenor Norway] Removed need for client id and client secret from Totalview Admin.
Changed¶
[Android] Loading data on startup is now faster
[Android] Modified the styling of buttons & navigate back behavior on Choose Server & Classic Login pages
[Android] Refactored AnalyticsService
[Authentication] Blank passwords are no longer allowed. Users with blank passwords must reset their passwords
[Exchange, Google Calendar] changed code to run synchronously
[Doorway] Support discovering addresses with port 443 & prioritize port 443 before 8033
[iPhone] Minor changes for text, icons and layouts in My State, Contacts Details, Offline State, Choose Server and Side Menu bar
[iPhone] Support discovering addresses with port 443 & prioritize port 443 before 8033
[MobileWeb] Use secondary device (One-Connect) as mobile call control device
[OneConnect] Change queue member log in state immediately when result returns ok instead of waiting for QueueMemberEvent
[Server] Ignore updating Totalview3WCF.exe.config if it exists
[SMS Connector] Changed to .NET 6
[Time Client] Add better error reporting to OAuth login, so it will no longer crash on errors
[Time Client] Improved API call for getting Time Server settings
[Totalview Admin] Connector error messages when starting/stopping/registering/installing connectors are now displayed as a single line
[Totalview Basic] Upgraded communications middleware
[Totalview Cloud Management] Remove port 8033 from all tenants
Fixed¶
[OneConnect] Show sum of agent statistics (local + mobile + teams) in call group statistics
[Android] Load changes right away on MyState when modifying settings, call group signed in/out state & phone options
[Android] Will now hide call via workplace if logged in user does not have the capability
[Basic Client] CallGroups showed -1 waiting calls when the number was unavailable
[Basic Client] Faster log in on classic doorway client
[Basic Client] Fixed a bug in loading shortcuts
[Basic Client] No longer get multiple change state/make reservation screens whens pressing F5/F6 multiple times
[Broadworks] Adding special characters in application id will no longer result in an error
[Broadworks] Added a fix to handle negative call time statistics when call is detached before answered
[Exchange365] Sending emails to multiple recipients now works as intended
[Exchange365] Fixed bug causing no error handling when sending http requests
[InstallationManager] Tenants installed with existing extension connector information will no longer create duplicates and outdated values
[InstallationManager] Fixed Installation Manager not always choosing newest certificate when creating a new tenant
[iPhone] Will now hide call via workplace if logged in user does not have the capability
[iPhone] Fixed problem to register state with same day ending type
[iPhone] Fixed users logout when Authentication server is unreachable.
[IPOffice] Prevent multiple identical groups after connection re-initialization
[InstallationManager] Fixed crash in shutdown of Time API, Resource API and Gateway
[HR] Forcing multiple qualification actions for same employee will now give a warning instead of an error
[HR] Copying applications will no longer result in empty files
[HR] Deleting employees that have received an email now works as intended
[HR] Fix a problem with recruitment where an index problem in database would result in an error
[HR] The most recent agreement will now be shown in the employee overview
[HR] Recurring checklists will no longer be created every day
[HR] Fixed a bug where deleting files from qualification gave an error in the english version
[HR] Edit application now works as intended.
[HR LL WageConnector] Wage connector will now create users correctly
[MobileWeb] Template filtering based on State filtering added to MobileWeb connector
[OneConnect] Change SnapShotDeviceResult to match changes in OneConnect privateData result
[OneConnect] Only one record in call log when call is via queue
[Reports] Call statistics group value, under Call Statistics Filter, will now appropriately filter visible data in Telephony
[Reports] Fixed inconsistent visibility of Work Specification and Location columns when choosing multiple users in TimeSheet
[Server] Server no longer sends reservations or Teams states to doorway clients when user logs in
[Server] Show caller history in local time when server is in different time zone
[Server] Fixed bug where WCF would not always get device updates when active queue changes
[Server, WCF] User defined custom fields not shown correctly on mobile clients
[Switchboard, Reception and Contact Center clients] Fixed a bug that made quick state and make appointment target the logged in user, instead of the selected user
[Telenor Norway] Fixed connector not resetting properly on Totalview Server restart.
[Time Client] Fixed bug when global settings received no data in one of its parameters, it would crash.
[TimeExporter] Optimize listing of “Brúkarar”
[TimeExporter] Optimize listing of “Allar útlesingar”
[TimeExporter] Add CreatedOn to Export and Remove the prompt when switching between employees
[Time Server] Fixed a bug where changing scheduler settings didn’t take effect soon enough in Clock Out Reminder E-mail and Request E-mail
[Totalview Installation] Fixed a bug in Totalview Portal configuration where Customer Name was used instead of Tenant Name for the clients postfix
[Web Admin] Fixed a bug which prevented viewing the previous update log
Hotfix¶
[TimeServer 2023.0.4.1] Under some rare conditions, the balance became disassociated from their registration when a day was approved
[TotalviewServer 2023.0.4.8] Remove incoming trunk code from local number (Base files 2023.0.4.24)
[Doorway 2023.0.4.2] Fix a problem where the doorway client running Windows 10 would lose connection to the server
[OneConnect 2023.0.4.9] Reset Agent statistics before adding new statistic values (Base files 2023.0.4.23)
[TotalviewServer 2023.0.4.7] Set correct logged in Agent device when logging in to Queue with mobile device only (Base files 2023.0.4.23)
[iPhone 2023.0.3] Fix problems with date format changes in Time (ISO-8601)
[OneConnect 2023.0.4.7] GetDND and GetForwarding only requested for local devices. Reconnect time set to random value between 15 and 100 sec. (Base files 2023.0.4.22)
[TotalviewServer 2023.0.4.6] Returned error: “Unknown command” to basic client when a phone number was looked up (Base files 2023.0.4.21)
[Android 2023.0.3] Fix issue where My State would freeze when user had 30+ call groups with queues
[iPhone 2023.0.2] Fix problem that would log users out when upgrading the Totalview version
[Android 2023.0.2] Fix problem that would log users out when upgrading the Totalview version
[OneConnect 2023.0.4.6] Show sum of agent statistics (local + mobile + teams) in call group statistics (Base files 2023.0.4.20)
[InstallationManager 2023.0.4.1] Improved error checking and logging when updating (Base files 2023.0.4.19)
[TotalviewClient 2023.0.4.5] Fixed end template settings/forwarding rules behaviour, when making state changes and appointments (Base files 2023.0.4.17)
[OneConnect 2023.0.4.4] Handle Ringing/Active_AttendedTransfer local state type returned in SnapshotDeviceResult (Base files 2023.0.4.16)
[TotalviewServer 2023.0.4.5] Reconnect and Retrieve call should always be executed on held connection (Base files 2023.0.4.15)
[TotalviewServer 2023.0.4.4, TotalviewClient 2023.0.4.4] Consult of ongoing consultation call now returns error and error message (Base files 2023.0.4.14)
[OneConnect 2023.0.4.3] Consult of ongoing consultation call now returns error. Empty SnapshotDeviceResult from secondary device now also clears primary device queue (Base files 2023.0.4.13)
[OneConnect 2023.0.4.2, TotalviewServer 2023.0.4.3, TotalviewClient 2023.0.4.3] Added “Forward no answer” settings to desktop client (Base files 2023.0.4.12)
[Recruitment 2023.0.4.1] Add support for XForwardedFor, XForwardedProto, XForwardedHost in Recruitment. Also added a guide to configured Reverse Proxy from onprem to cloud (Base files 2023.0.4.11)
[HR 2023.0.4.2] Improved performance in Recruitment
[iPhone 2023.0.1] Fixed problem with forwarding to VoiceMail for One-Connect users
[iPhone 2023.0.1] Fixed problem where token would become invalid, so the time tab would not work. Will try and get a new JWT if it is invalid
[Doorway 2023.0.3] Fixed problem when url had a custom port (not 8033 or 443)
[Installer 2023.0.4.2] Fixed a crash when service paths include quotes
[MobileWeb 2023.0.4.1] Fix problem where if user only has Smart Phone right and nothing else the Time Tab would not show on phones (Base files 2023.0.4.9)
[MobileWeb 2023.0.4.1] Now passes token exceptions from time server to callers (Base files 2023.0.4.9)
[TotalviewServer 2023.0.4.2, TotalviewClient 2023.0.4.2, TotalviewAdmin 2023.0.4.1] Allow using VM (voice mail) as ‘Forward to’ destination when running One-Connect (Base files 2023.0.4.8)
[Authentication 2023.0.4.1] Fixed link to Totalview logo in forgot password email (Base files 2023.0.4.7)
[Server 2023.0.4.1] Less logging when a promotion fails due to a disabled user (Base files 2023.0.4.6)
[OneConnect 2023.0.4.1] Use DirectedPickupCall instead of DeflectCall when call is via queue
[HR 2023.0.4.1] Unsolicited vacancies are changed into candidate pool
[Installer 2023.0.4.1] Fix bug with SMS Connector Tester config file missing
Totalview 2022 SP1¶
Released October 2022.
File version numbers are 2022.1.10.x
Added¶
[Account Export Navision Controls] Now support HTTPS and API Key
[Android] Added new navigation animations for the Call Group Overview, Call Group Details & Settings pages
[Android] Added lost calls indicator in CallLog tab
[Android] Added the ability to specify start time when changing state for those that allow it
[Android] Added link in Totalview’s Settings to open Privacy Policy page
[Android] Added position requirement and fetch GPS coordinates for certain states that require position
[Basic Client] Possible to modify some keyboard shortcuts
[Basic Client] Outgoing number prefix added
[Basic Client] Possible to adjust text size in the client
[Basic Client] Added Hang up button for alerting 3CX calls
[Exchange365] Add more sophisticated e-mail sending test functionality to Test Tool
[HR] Added feature to edit applications after it is recieved
[HR] Added option to select no state when selecting states in checklist templates
[HR] Checklist template now supports items having separate warning and deadline times
[HR] Added sorting to custom fields
[HR] Added feature to reject vacancies
[HR] Added feature to copy application from one vacancy to another
[HR] Added feature to update application statistics when deleting applicants
[HR] Added feature to save employee and applicant images
[iPhone] Add side bar menu in MyState
[iPhone] Add queued call connections in Call screen
[iPhone] Added lost calls indicator in CallLog tab
[iPhone] Added the ability to specify start time when changing state for those that allow it
[iPhone] Added position requirement and fetch GPS coordinates for certain states that require position
[iPhone] Added link in Totalview’s Settings to open Privacy Policy page
[MobileWeb] Added IP filtering to config
[MobileWeb] Added endpoint for external applications to get users with custom fields
[MobileWeb] Added attachments to endpoint for external applications to set current state
[MobileWeb] Added endpoint for external applications to set user states
[OneConnect] Prevent AnswerCall on ongoing call and prevent AnswerCall on Teams and Mobile devices
[OneConnect] Snapshot devices when call handling fails
[OneConnect] Added support for call statistics in Totalview Reports
[OneConnect] Hold and Retrieve supported
[OneConnect] Always display first called device on calls
[OneConnect] Added Single Step Transfer calls to handled calls
[OneConnect] Added feature to manage user call profile
[OneConnect] Call group members can now see calls that are queued
[Server] Added support for MSOLEDBSQL v19
[Server] Added ‘location coordinates required’ to State setup in TotalviewAdmin and registration check on TotalviewServer
[Time Server] Added IP filtering to config
[Web Admin] Can now view and modify phone book. Also possible to import CSV, JSON, or XML files.
[Web Admin] Selected logs files are now highlighted, and the name of the log file is displayed in the log console window header
Changed¶
[Android] Replaced old favorite icon with a new and improved one
[Android] Refresh spinner at the bottom now will only be used for when saving a state. New swipe to refresh animation will be used otherwise
[Android] Filter can now be toggled with new filter button on the action bar. Old filter icon was updated and will now show if the feature is enabled/disabled and how many advanced filters are active
[Android] Replaced old search bars for Calendar-, Contacts- and Call tabs with new action bar buttons
[Android] Updated project dependencies & incremented target SDK to Android 12
[Android] Replaced top navigation bar with action bar and added a bottom navigation bar instead. Action bar also supports a navigation drawer for extra application options
[Android] Replaced old pull to refresh design with the Material swipe to refresh design
[Android] Replaced old Call Group Details & Overview switches with new and improved ones
[Android] Changed privacy URL in settings
[Android] Action bar icons now are grey instead of blue always. Favorite and filter icons have been changed
[Android] Support discovering addresses with port 443 & prioritize 443 before 8033
[Android] Hold call and consult/reconnect/transfer call removed from call screen. Not supported by 3CX
[Basic Client] Call groups overview shows number of calls, number of logged in agents, total number of agents, and warning if no agent is logged in
[Basic Client] Switchboards Call Log split into Log and Call Log
[Broadworks] Changed to .NET 6
[Exchange365] Use dedicated thread for e-mail sending that is not asynchronous
[iPhone] Changed privacy URL in settings
[iPhone] Hold call and consult/reconnect/transfer call removed from call screen. Not supported by 3CX
[Log API] When downloading a single log file the file will not get zipped when size is under 50MB
[Lync] Changed PlatformTarget to 64 bit for Lync release build configuration
[Mobile State] Use Telenor Norway’s new REST API
[Mobile State] Changed to .NET 4.6.2
[OneConnect] Use DeflectCall instead of PickupCall when Diverting alerting call to new destination
[OneConnect] Use DirectPickupCall instead of DivertCall when call is via Queue
[OneConnect] Multiple user device type (local, mobile, Teams) handled as single local device
[Server] Now classic doorway client must use pin code if OAuth is enabled
[Server] “Broadworks Nettala license required” message added to Sona.fo license failed message
[Time Client] Reversed sorting in Time Account Log
[Time client] Changed maximum text length to nine characters for Amount field in Edit Time Account view
[Totalview Admin] Enable “Require password change” option in Users when selecting multiple AD users
Fixed¶
[Admin] No longer possible to create Provider with no type or subtype
[3CX] Remove old call ids from internal memory at intervals
[Android] Fixed an issue where some call logs couldn’t open contact details page
[Android] Fix call screen not showing properly. Call screen now also displays queued/connected/alerting and caller names
[Android] Don’t show outgoing missed calls in the call tab’s “missed calls” section
[Android] Fixed a bug with state register back in time now working when there were overlapping states
[Android] Fixed a bug where the auto updater for call groups was still running on the Calendar tab
[Android] Fixed a bug where Contact Details page showed Caller ID as null
[Android] Show correct Totalview Server version in Settings
[ASP.NET Core Websites] Fixed issue when IIS Sites have multiple HTTPS bindings
[Basic Client] Classic doorway client started blank, with error message: “Exception while loading data: Access violation at address …”
[Basic Client] If a template had Caller Id: Keep, and there were two or more applicable forwarding rules where the last one had Caller Id: Template. The appointments Caller Id was set to Keep.
[Basic Client] Forwarding rules incorrectly applied to end template
[Basic Client] Keep sometimes appeared twice in caller id dropdown
[Exchange365] Fetch appointments for users in parallel and improve concurrency (deadlock issue)
[Google Calendar Sync] Align with changes in Calendar.Common
[iPhone] Show correct Totalview Server version in Settings
[HR] Fix problem where SMTP would check for Exchange settings
[HR] Recurring checklists will now not trigger multiple times if there is a checklist in expected period
[HR] Can now support multiple Wage Connectors syncronizing wages from different databases
[HR] WageSyncronization will now handle first work in the future
[HR] Users no longer see columns without permissions after role change
[MobileWeb] Fix call group filtering issue when user has no call group admin privilege
[MobileWeb] Fixed a bug where outbound caller id would not be set correctly when changing state from mobile devices
[MobileWeb] Fixed error when trying to invalidate user gids
[OneConnect] SetForwarding on Teams device sets forwarding on local device
[OneConnect] SetForwarding on Teams number sets forwarding on local number
[OneConnect] Show correct direction and answered state in call log
[OneConnect] Improve connection handling and stop service if login fails 5 times
[OneConnect] Handle events as single call when executing hands free AnswerCall
[Reports] Fix bug with work specification captions showing incorrectly in Work by Time page
[Reports] Fixed bug where call statistics is missing some data
[Server] Handle One-Connect ReconnectCall from smart clients
[Server] CustomerInformation lookup should not happen if customer is registered in phonebook
[Server] No longer requesting failure notification when sending smtp emails
[Server] Appointments with states that were set to be “Do not promote” and not “Show until end time” where deleted immediately
[TCM] Removed cached data from the API when a tenant install/update is done
[Time Client] Fixed a problem where Ctrl+S didn’t do the same as Save Changes button
[Time Client] Do not load attachment data when already available and fixed the flickering in required fields
[Time Client] Show day as locked when day is both locked and changed
[Time Client] Fixed a bug in the log view for a specific day that caused not all changes to be shown, and sometimes crash
[Time Client] Fixed a problem where Ctrl+S didn’t do the same as Save Changes button
[Time Server] Fix bug with hierarchical work specification registrations not being linked correctly to time registrations causing sums to be wrong in Reports
[Time Server] Fixed bug where holiday report email would not update settings until current cycle was completed
[Totalview Admin] Forwarding rules did show blank instead of “= Local” in grid, when caller id was set to local
[Work Specification] Detect disconnection from Totalview server using keepalive ping
Hotfix¶
[Basic client 2022.1.10.7] Will now request the server to lookup phone numbers, if server does not send them [Base files 2022.1.10.24]
[Server 2022.1.10.7] Clients can now request the server to lookup phone numbers [Base files 2022.1.10.24]
[MobileWeb 2022.1.10.1] Use secondary device (One-Connect) as mobile call control device
[IPOffice 2022.1.10.1] Prevent multiple identical groups after connection re-initialization
[Basic Client 2022.1.10.6] Faster log in on classic doorway client [Base files 2022.1.10.21]
[Server 2022.1.10.6] Server no longer sends reservations or Teams states to doorway clients when user logs in [Base files 2022.1.10.20]
[OneConnect 2022.1.10.5] Change SnapShotDeviceResult to match changes in OneConnect privateData result [Base files 2022.1.10.19]
[TimeExporter 2022.1.10.2] Optimize listing of “Brúkarar”
[TimeExporter 2022.1.10.1] Optimize listing of “Allar útlesingar”
[TimeExporter 2022.1.10.1] Add CreatedOn to Export and Remove the prompt when switching between employees
[Server 2022.1.10.5] Select device types to set active when logging in to queues [Base files 2022.1.10.18]
[Basic Client 2022.1.10.4] Select device types to set active when logging in to queues
[OneConnect 2022.1.10.4] Select device types to set active when logging in to queues
[HR LL WageConnector 2022.1.10.2] Wage connector will now create users correctly
[HR 2022.1.10.6] The most recent agreement will now be shown in the employee overview
[HR 2022.1.10.5] Recurring checklists will no longer be created every day
[HR LL Wage Connector 2022.1.10.1] Adding API key to Wage connector and support for HTTPS connections
[HR 2022.1.10.4] Adding API key to Wage connector and support for HTTPS connections
[OneConnect 2022.1.10.3] Only one record in call log when call is via queue
[HR 2022.1.10.3] Adding files to qualification and delivery can now be selected from employee files
[Exchange365 2022.1.10.1] Fixed bug when deleting already deleted appointment through Totalview
[Telenor Norway 2022.1.10.1] Fixed connector not resetting properly on Totalview Server restart and removed need for client id and client secret from Totalview Admin.
[OneConnect 2022.1.10.2] Add option to select MakeCall device when running OneConnect
[Basic Client 2022.1.10.4] Add option to select MakeCall device when running OneConnect
[Server 2022.1.10.3] Add option to select MakeCall device when running OneConnect
[Server 2022.1.10.2] Improved logging, fixed a bug that could lead to server crash
[OneConnect 2022.1.10.1] Fix bug with busy queue members’ call queue not being updated when other queue member takes call
[Totalview Cloud Management 2022.1.10.2] Add support for Totalview Cloud
[Totalview Installation 2022.1.10.2] Add support for Totalview Cloud
[Totalview HR 2022.1.10.2] Add support for Totalview Cloud
[Basic Client 2022.1.10.3] Fixed a bug in loading shortcuts
[Server 2022.1.10.1] Fixed bug where WCF would not always get device updates when active queue changes
[Basic Client 2022.1.10.2] CallGroups showed -1 waiting calls when the number was unavailable
[Basic Client 2022.1.10.1] Possible to customize shortcuts
[HR 2022.1.10.1] Edit application now works as intended.
[Wallboard 2022.1.10.1] Can now configure reader quotas for WCF connection.
Totalview 2022¶
Released June 2022.
File version numbers are 2022.0.6.x
Added¶
[3CX] Prevent call looping when forwarding to own mobile or work number
[OneConnect] Wallboard showing queue and queue agent statistics
[Android] It’s now possible to paste numbers into the dialpad
[Android] Show larger contact image when tapping on contact image in Contact List or Contact Details page
[Android] Totalview call notification added
[iPhone] Show larger contact image when tapping on contact image in Contact List or Contact Details page
[iPhone] Sort Custom field values in Contacts advanced filter
[iPhone, Android] Added analytics for Call Group Roulette triggers & Call Group Roulette / MyState Auto Update setting toggle
[iPhone, Android] Added Call Screen
[Server] Possible to disable phone logging and call statistics based on user registered states
[Server] Added possibility of setting local device as caller id in templates and forwarding rules when using Broadworks
[Basic, Time] Possible to filter which states a user can use
[Basic Client] Remembers which number and forwarding type was last used in Custom Forwarding
[Basic Client] Remembers which call groups where expanded on startup
[Contact Center] Now the contact center only allows changes to other users if the logged-in user has switchboard rights
[Reports] Added “Previous month” in date period picker
[Broadworks] CallDetatchEvent implementation added
[Broadworks] Use Personal Assistant settings when setting Forwarding in Totalview if user has Personal Assistant service assigned
[FT SMS] Added SMS connector to Faroese Telecom(Føroya Tele)
[MobileWeb] Added method GetContactsByCallCenterId
[MobileWeb] AuthServer’s OpenIDConnect config is now saved in memory for validation of user’s JWT token
[Nortel] Added Nortel mobile presence connector
[Nrop.no] Added new connector that is used for online lookup of Norwegian telephone numbers
[Uni-tel SMS] Added Uni-tel SMS service
[HR] Added possibility of setting custom days interval for the My Overview days forward filter
[Resource API] Added Time Rights
[Web Admin] Made ResourceApi available for web client
[Web Admin] Added localization so it will be possible to implement other languages than English
[TimeAdmin] Added functionality to filter on the agreement assignment page, for user lists and the agreement assignment list
[TimeAdmin] Added support for PureAdmin users to login without Admin user rights
[TimeAdmin] Added functionality to hide agreements and filter the agreement treeview based on if an agreement is unused or if it’s declared hidden
[Time Client] Time client can now change language via UI
[Work Specification] Added support for Microsoft Business Central
Changed¶
[Basic Client] If a number is found in the phonebook, it is not looked up in Sona.fo or Nrop.no
[Android] Replaced the checkboxes with switches inside of the Settings page
[Android] Made the launcher icon into an adaptive icon. The icon is now able to fit the Android 8+ launcher icon schema.
[Android] Improved error messages & keyboard will be shown automatically for required fields in change state
[iPhone] Focused and show keyboard automatically for required fields in change state
[iPhone] UI improvements for Calendar, ContactDetails and CallGroupDetails view
[iPhone] Use GetContactsByCallCenterId instead of GetContacts in CallGroupDetails view
[Basic Client] Only toggle call group expanded if cursor is over arrow
[Basic Client] Totalview Connect - no longer triggers call ended unless the call has been established in Broadworks
[Basic Client] The reconnecting bar is now shown when switchboard and contact centre clients hide the user list
[Reports] Now hiding deactivated States in Timesheet filter unless present in selected date range
[Switchboard and Contact Center clients] Merged log and call log
[Documentation] Reworked the front page to be responsive
[HR] Vacancy Application Comments can now be deleted by the author
[HR] Vacancy Application Comments can now be multilined
[TimeAdmin] Obfuscating ‘GRAPHAPICLIENTSECRET’ in settings overview
[TimeAdmin] The “Only Active” checkbox now filters the assigned agreements in agreement assignment
[Broadworks] Calling a snapshot on all devices when restarting a subscription
[OneConnect] Add monitor to Teams clients at startup
[OneConnect] Remove call info from internal list at intervals
[OneConnect] Remove older, possible hanging, calls from Queue when ConnectionCleared arrives
[OneConnect] Execute SnapshotDevice on busy devices at intervals to check if calls are hanging
[Portal] Portal now gets the Totalview version from version.json file in the root folder
Fixed¶
[Android] Fixed an issue where Totalview wasn’t able to open SMS intents
[Android] Fixed a navigation problem when opening and closing Phone Options menu from other tabs than My State
[Android] Fixed a bug where logging in with a user without smart client privilege would cause a infinite login loop
[Android] Fixed a bug where pressing quick state did not update the UI right away
[Android] Fixed navigation/status bar bug in lightmode for Android 6.0+ & Android 5.0 - 5.1
[Android] Fixed a crash when going back and forth or opening the app multiple times via the PhoneService
[iPhone] Fixed sorting in Call log
[iPhone] Fixed problem with presenting State’s EndTime before present time
[iPhone] Remove contacts from Call Directory when user logout from Totalview
[iPhone] Fixed problem that advanced filter show same divisions multiple times
[iPhone] Fixed a bug for synchonization Totalview contacts with device phonebook
[iPhone] Fixed crash on SetCurrentState for new user without current state
[iPhone] Fixed crash when insert special character in Work specification search box
[iPhone] Disable Auto update when user is call group admin but call group list is empty
[iPhone] Fixed a bug in state with undefined end time
[iPhone] Fixed problem when user account is deactived and AutoUpdate is enabled
[iPhone] Fixed auto-logout when user loses Smartphone privilege and AutoUpdate is enabled
[iPhone] Fixed login with user without rights will lock the app
[iPhone] Fixed problem with missing Service Codes
[Authentication] Fixed bug when logging in with multiple tabs simultaneously would cause an error
[Admin] Added Quick state order and fixed order sorting
[Basic] Call created information sent as UTC
[Basic Client] Client sometimes looses client settings and freezes after reconnect
[Basic Client] Number lookup using Sona.fo and nrop.no, did not always work unless the called number was fully qualified
[Basic Client] Bottom of search text was cut of
[Basic Client] Space missing between name and bracket for Totalview users in call log
[Basic Client] When a users local phone was forwarded, forwarding rules did not behave as expected for end templates under some circumstances
[Basic Client] Fixed some issues with Totalview Connect where it did not trigger correctly when using Broadworks PBX
[Basic Client] Fixed bug where changes to states did not show up on client until restart
[Install kit] Fixed problem with missing files for WCF connector
[Reports] Context menu for person filters added
[Reports] Fixed error in Reports when correction is approved over multiple days
[Reports] Fixed error in Timesheet, that gave an error if showing a day where no original data existed
[Reports] Handle exception in Timesheet when no log details are available for a change request
[Reports] Improved Danish translations
[Reports] Config file can set default language again
[Server] Use Queue Id when signing in/out of OneConnect queues
[Server] Fixed problem with decrypting some AD connection passwords
[Server] Fixed a bug in AD import scheduling, that postponed the synchronization to the next day after restart
[Server & TotalviewIPOffice] Show outgoing answered calls as answered in call log
[Wallboard] Fix problem that would result in a memory leak, and require restart every 2nd day
[Broadworks] Show correct answered state in call log when call is transferred to other party
[Broadworks] Added more logging in case startup fails because of issues with starting listener on TCP port
[Broadworks] Ignore unknown events from unknown subscription types
[Broadworks] Fixed a bug where connected calls from a call center would be distributed to agents as queued
[Broadworks] Fixed agent statistics resetting when logging out of a call center
[Exchange365] Fixed problem with recurring appointments, where when first occurrence in series is before series master in recurrence window, which causes the entire synchronization to fail for affected users
[Exchange365] Refactor polling code to solve potential deadlocks
[Teams Presence] Improved transient error handling for Graph Api
[TotalviewIPOffice] Show consultation calls as outgoing calls in call log
[HR] Managers no longer see all check lists
[HR] Employees that are not employeed (Current employment state is IsEmployeed = false) do not count in Overview Statistics (Age - and Job distribution)
[HR] Activating OnboardingParticipant now uses startDate for checklist instead of employment from
[HR] Set MaxAllowedUsers check to disregard users that are hard deleted
[Attachment] Last5 list was always empty when userdata was used
[Time Client] Change change state of reservations with empty works specifications without getting a confirmation prompt
[Time Client] Improve TimeClient null-check of empty work specifications
[Time Client] Improved Danish translations
[Time Client] Sometime the same person was multiple times in selection list when loading and using classic login
[Time Client] Time Client now correctly shows balance entries by default for all users
[Time Client] Time Client no longer gets errors when making changes in registrations today
[Time Client] When multiple days were in a change request was approved or denied only the first day got Approved or Notification status
[Time Client] Fixed bug that sometimes made Approve button disabled
[Time Server] Startup failed when users with direct/recurring agreement settings were deleted
[Time Server, Time Admin] If a user with work plans was deleted Time Server and Time Admin failed to start
Hotfix¶
[MobileWeb 2022.0.6.2] Added endpoint for external applications to get users with custom fields
[Totalview OneConnect 2022.0.6.6] Use DirectPickupCall instead of DivertCall when call is via Queue
[Totalview OneConnect 2022.0.6.5] SetForwarding on Teams number sets forwarding on local number
[HR 2022.0.6.3] Recurring checklists will now not trigger multiple times if there is a checklist in expected period
[Totalview Server 2022.0.6.3] Handle One-Connect ReconnectCall from smart clients
[Totalview OneConnect 2022.0.6.4] Show correct direction and answered state in call log
[HR 2022.0.6.2] Can now support multiple Wage Connectors syncronizing wages from different databases
[Totalview OneConnect 2022.0.6.3] Added Single Step Transfer calls to handled calls
[Totalview Server 2022.0.6.2] Now classic doorway client must use pin code if OAuth is enabled
[Totalview Client 2022.0.6.2] Classic doorway client started blank, with error message: “Exception while loading data: Access violation at address …”
[Totalview Client 2022.0.6.1] Switchboards Call Log split into Log and Call Log
[Reports 2022.0.6.1] Fix bug with work specification captions showing incorrectly in Work by Time page
[Time Server 2022.0.6.1] Fix bug with hierarchical work specification registrations not being linked correctly to time registrations causing sums to be wrong in Reports
[HR 2022.0.6.1] Handle WageSynchronization where first work day is in the future
[HR 2022.0.6.1] Users no longer see columns without permissions after role change
[Android 2022.0.4] Fixed a crash when opening offline state page and being unable to register the states on the offline state page
[TotalviewServer 2022.0.6.1] No longer requesting failure notification when sending smtp emails
[Google Calendar Sync 2022.0.6.1] Align with changes in Calendar.Common
[Exchange365 2022.0.6.1] Fetch appointments for users in parallel and improve concurrency (deadlock issue)
[Totalview OneConnect 2022.0.6.2] Improve connection handling and stop service if login fails 5 times
[TotalviewAdmin 2022.0.6.1] Enable “Require password change” option in Users when selecting multiple AD users
[iPhone 2022.0.1] Fix crashes in call button bar when notification is sent to deallocated view
[Android 2022.0.1] Fix crashes when State name is long text
[Totalview OneConnect 2022.0.6.1] Use DeflectCall instead of PickupCall when Diverting alerting call to new destination
[Totalview OneConnect 2022.0.6.1] Handle events as single call when executing hands free AnswerCall
[MobileWeb 2022.0.6.1] Added endpoint for external applications to set user states
Totalview 2021¶
Released October 2021.
File version numbers are 2021.0.10.*.
Added¶
[Admin, Basic Client, IPhone, Android, Doorway] Added call group sign in/out user right
[Basic] New license type: Agent, an Agent license can be used either as a Switchboard or a Contact Center license
[Server] Added option to monitor call groups and send messages to recipients if rules are violated
[Server] Option to auto update connectors when Totalview server starts
[Basic Client] Added referrer number to Telephony Control
[Basic Client] Possible to set all agents of a user to unavailable using a single click(only on 3CX)
[Basic Client] Easier access to log in/out of call groups by using sliders
[Basic Client] Fixed bug that ignored the favorites setting on reconnect
[Contact Center Client] Added automatic wrap-up (3CX only)
[Switchboard and Contact Center clients] Easier access to own setting, appointments and state through drop down list
[Switchboard and Contact Center clients] When the user list is hidden the result of searching for users is now displayed below the search field
[Time client] Added danish translations
[Time Client] New parameter added ALLOWUSERSTOSAVEWHEN. If set to NOCHANGESTOBALANCES, user can save changes that do not affect total balances pr. day without sending a accepted request
[Reports] Added danish translations
[Reports] Added Call Statistics Group to Totalview Admin for filtering data available to logged in users based on custom fields
[Reports] Added details of registration changes
[Reports] Added Answered Calls table to Customer Call Load
[Reports] Added possibility to filter resources
[Admin] Add call group filter setting to users
[Admin] New filter option to server settings added which controls what people can see in Call Statistics reports
[IPhone, Android] Show Call Group on My State
[IPhone, Android] Added Call Group Details view
[IPhone, Android] Added call group sign in/out user right check
[iPhone, Android] Added Search external contacts
[iPhone] Added Caller Identification permission view
[iPhone] Added Call Directory Extension
[iPhone] Show contact info icons in Contact Details view
[Android] Added options to choose Dark or Light mode in Totalview application
[Doorway] Added Analytics
[HR Recruitment Portal] Added check to make sure that application cannot run if write rights aren’t set for application user
[HR Recruitment Portal] Added no items text
[HR] Company privacy policy is now added as a customizable template
[HR] Automatic save of grid layout added in Employees overview and possibility to toggle visible columns
[HR] New rights for employee document access
[HR] Added support for sending e-mail using Microsoft GraphAPI
[Exchange365] Added option to have separate Azure App Registration for e-mail
[Teams Presence] Added support for using Webhook (Beta) instead of polling
[Wallboard] Added option to require login
[Broadworks] Added force use of http listener setting
[Broadworks] Show call queue in Switchboard
[3CX] Clearing an alerting call drops the call with a busy message
[IPOffice] Do device snapshot when call control commands fail
[IPOffice] Added send DTMF tones from desktop client
[OneConnect] Totalview support for Uni-Tel OneConnect PBX
Removed¶
[Basic, Android, IPhone, Doorway] Removed option to select demo server
Changed¶
[Server] Optimized appointments updates to clients
[Basic Client] Now possible to sort the columns in call group details window
[HR] Changed company unit start time to now, if start time is in the future, when onboarding a user
[HR] Now possible to create an Ad without having to add a file
[HR] Order items to return by days ascending
[HR] Email templates have been renamed to Templates, because templates are not for emails only anymore
[HR] Clicking show/hide custom fields now says show/hide all custom fields in employees overview
[Exchange365] Lowered request frequency of failing appointment requests from Graph API
[Exchange365] Changed from error logging each minute for users with invalid Calendar Id, to logging once with an added error message in Totalview Client
[Basic Client] Added hint to trimmed cells in main user list
[Basic Client] Added end ellipses in main user list
[Basic Client] Added x button to search text boxes to clear contents
[Time client] Normal user can now change state without clearing work specification values when definitions differ
[IPOffice] Use callingDevice info from last received event
[3CX] Allow starting a new call when another call is alerting at device
[Navision Export 7.0.4.0] Exporting registration subject and importing the value as Description into Navision
[iPhone] Faster loading data on start up or resume
[Teams Presence] Changed TeamsPresence polling Microsoft Graph endpoint from beta to v1.0
[Android, IPhone, Doorway] Change HTTPS disabled text, remove link til KB and hide HTTPS enabled view
[Authentication] Use username or email in Forgot Password
[3CX] Totalview3CX connector service will now stop if start up fails
Fixed¶
[Server] Under some circumstances a single person wrongly could show up in the client when using resource filters
[Server] Added sona.fo number owners to smart clients call log
[Basic Client] Call group button to add call groups missing after removing a call group in change state and make appointment
[Basic Client] Classic doorway client did not use forwarding rules correctly
[Basic Client] Fixed visibility of filters were not remembered when client reconnected to the server
[Basic Client] English was ignored when reading translation from ResourceStrings.xml
[Basic Client] Fixed keeping value of colleagues checkbox when client is restarted
[Basic Client] Fixed freezing problem when painting appointments section
[Basic Client] Fixed flickering in call group list
[Basic Client] Call group no longer shows “Waiting calls -1” when not supported by PBX system (e.g IPOffice)
[Switchboard client] Was not possible to select the items in active queue if it height was less than the elements height
[HR] Fixed bug that blocked the ability to delete an employee with a checked checklistItem having an employment state in the future
[HR] Switching an employee with checklists between being activated and deactivated no longer causes error
[HR] Modifying a deactivated employee automatically sets it activated
[Time] Export single day via Account and Payment web service
[Time] Fixed bug occuring when modifying today’s registrations
[Time Admin] Fixed issue preventing editing DayDefinition of copied work plan
[Reports] Fixed bug with some users not being able to use Call Statistics due to error related to CallStatisticsGroup.
[Reports] Yesterday not displaying properly
[Reports] The from date jumping to today when no data was found and showing old data
[Reports] Fixed bug in Work and Jobs when workspecification ended with whitespace
[Wallboard] Fixed connection status display not updating to reflect failed connection while running
[Wallboard] Fixed connection status display last updated timer not correctly updating
[Exchange365] No longer sends appointment update to Microsoft Graph from Totalview for unchanged appointment edit.
[Exchange365] Creating all-day appointment in Outlook did not synchronize to Totalview with correct start and end time
[Exchange365] Fixed bug with appointment synchronization causing “… the same key has already been added”
[Exchange365] Fixed bug with appointment private flag being changed when it shouldn’t
[Exchange365] Fix bug with duplicate appointment being created for first instance in recurring series
[IPOffice] Update members’s call group status when device status changes
[IPOffice] Enabled Consult/Reconnect and Consult/Transfer from Twinning device
[3CX] Ignore RoutePoint devices in call statistics
[OneConnect] Added group filtering
[Android] Fixed refresh token and avoid auto logout
[Android] Fixed bug don’t show waiting call when value is -1
[iPhone] Fixed bug don’t show waiting call when value is -1
[iPhone] Fixed crashes when new user logs in
[iPhone] Fixed bug with phonebook contacts synchronization
[iPhone] Update user image if it changed in Dekstop client
[iPhone] Fixed Edit Appointments with DoNotForward shows Number
[Script] Updated DeleteResource script with missing tables referencing Resource table
[Install kit] Fixed problem with removal of base folder when un-installing TotalviewTime
Hotfix¶
[TotalviewClient 2021.0.10.5] Increased the font size in the switchboards send message area
[MobileWeb 2021.0.10.2] Added attachments to endpoint for external applications to set current state
[MobileWeb 2021.0.10.1] Added endpoint for external applications to set user states
[Reports 2021.0.10.4] Fix bug with work specification captions showing incorrectly in Work by Time page
[Time Server 2021.0.10.2] Fix bug with hierarchical work specification registrations not being linked correctly to time registrations causing sums to be wrong in Reports
[Time Server 2021.0.10.1] Add logging to SaveRejectedRequestToLog
[TotalviewServer 2021.0.10.7] No longer requesting failure notification when sending smtp emails
[3CX 2021.0.10.1] Prevent call looping when forwarding to own mobile or work number
[HR 2021.0.10.6] Managers no longer see all check lists
[TotalviewClient 2021.0.10.4] Only toggle call group expanded if cursor is over arrow
[Wallboard 2021.0.10.1] Fix problem that would result in a memory leak, and require restart every 2nd day
[TotalviewClient 2021.0.10.3] When a users local phone was forwarded, forwarding rules did not behave as expected for end templates under some circumstances
[TotalviewServer 2021.0.10.6] Use Queue Id when signing in/out of OneConnect queues
[TimeAdmin 2021.0.10.2] The “Only Active” checkbox now filters the assigned agreements in agreement assignment
[HR 2021.0.10.5] Activating OnboardingParticipant now uses startDate for checklist instead of employment from
[Attachment 2021.0.10.1] Last5 list was always empty when userdata was used
[Reports 2021.0.10.3] Fixed error in Reports when correction is approved over multiple days
[TotalviewServer 2021.0.10.5 and TotalviewClient 2021.0.10.2] Call created information sent as UTC
[Time Client 2021.0.10.2] Improve TimeClient null-check of empty work specifications
[Basic Client 2021.0.10.1, Totalview Server 2021.0.10.4] Fixed some issues with Totalview Connect where it did not trigger correctly when using Broadworks PBX
[Basic Client 2021.0.10.1, Totalview Server 2021.0.10.4] Totalview Connect - no longer triggers call ended unless the call has been established in Broadworks
[Android 2021.0.4] Fixed transfer options not showing up when user lost internet when call appears and is accepted
[HR 2021.0.10.4] Will no longer see all checklists (items) just because “CAN_SEE_ALL_PEOPLE” is assigned, but will instead check the CAN_SEE_EMPLOYEECHECKLIST and CAN_SEE_OWNCHECKLIST role
[Android 2021.0.4] Fixed the services crashing in the background
[Android 2021.0.3] Reworked the PhoneService and ConnectivityChangeReceiver to handle some crashes in the background
[Broadworks 2021.0.10.2] Fixed a bug where connected calls from a call center would be distributed to agents as queued
[Broadworks 2021.0.10.1] Fixed agent statistics resetting when logging out of a call center
[Reports 2021.0.10.2] Fixed error in Timesheet, that gave an error if showing a day where no original data existed
[Time Client 2021.0.10.1] Sometime the same person was multiple times in selection list when loading and using classic login
[TimeAdmin 2021.0.10.1] Fixed issue with dropdown menu in Overview page in Users having wrong default selected value
[HR 2021.0.10.3] Fix bug where multiple employment states where CountsInEmployementAgeCalculation true for one person would calculate incorrect time in state
[HR 2021.0.10.3] Fix bug where client would crash if folder “%APPDATA%FormulaTotalView” was not present on computer
[iPhone 2021.0.3] Fixed a bug for synchonization Totalview contacts with device phonebook
[iPhone 2021.0.3] Fixed crash on SetCurrentState for new user without current state
[iPhone 2021.0.3] Fixed crash when insert special character in Work specification search box
[HR 2021.0.10.2] Set MaxAllowedUsers check to disregard users that are hard deleted
[HR 2021.0.10.1] Only show check list items that person should see
[iPhone 2021.0.1] Fixed a bug in state with undefined end time
[TotalviewServer 2021.0.10.3 & TotalviewIPOffice 2021.0.10.2] Show outgoing answered calls as answered in call log
[Android 2021.0.2] Fixed crash when trying to view offline state list, fixed navigation/status bar lightmode bug and some minor UI changes
[TotalviewServer 2021.0.10.2] Fixed problem with decrypting some AD connection passwords
[TotalviewOneConnect 2021.0.10.1] Handle duplicate XML messages in same packet at startup
[TotalviewIPOffice 2021.0.10.1] Show consultation calls as outgoing calls in call log
[Reports 2021.0.10.1] Made sure that config file could set default language
[Install kit 2021.0.10.1] Fixed problem with missing files for WCF connector
[TotalviewServer 2021.0.10.1] Fixed a bug in AD import scheduling, that postponed the synchronization to the next day after restart
[Android 2021.0.1] Fixed runtime crash for users running Totalview 3.2 or older
[Documentation] Reworked the front page to be responsive
Totalview 2020 SP2¶
Released December 2020.
File version numbers are 2020.2.12.*.
Added¶
[Doorway] Added Analytics
[Doorway] Change HTTPS disabled text, remove link til KB and hide HTTPS enabled view
[3Mobil] Added 3Mobil mobile presence connector
[HR] When sending recruitment emails, you can now explicitly select what language the email is. The default language of the emails is also now based on the client language.
[3CX] 3CX test tool moved to .NET Core and supports 3CX version 16.0.6 or newer.
[Sona.fo] Added new connector that is used for online lookup of faroese telephone numbers
[Exchange365] Added new connector type: Exchange365. Is a replacement for the existing ExchangeOnline connector. Supports calendar synchronization and sending of e-mails. Is based on Microsoft GraphAPI.
[Broadworks] Added support for Broadworks version 24.
[Time client] Added possibility to delete multiple statistics rights with a single click
[iPhone] Change state order and visibility
[Basic Client] Added Icelandic language
[3CX] .NET Core connector added for 3CX versions 16.0.6 or newer
[HR client] Added selecting custom field for multiple employees in overview
[iPhone] Teams Presence in Totalview iPhone client
[Android] Teams Presence in Totalview Android client
[Android] Change state order and visibility
[iPhone] New communication layer. Optimization and connection stability
[iPhone] Start Teams from Totalview iPhone client
[Android] Start Teams from Totalview Android client
[Basic Client] Call center agents icons now in gray if user is signed out
[Admin] Added Contact Center client permission
[Contact Center client] Added new client type: Contact Center
[Basic Client] Added shortcut to make team call (ctrl-alt-T)
[Switchboard client] Added button to only show switchboard part of client
[Basic Client] Added option for simpler searching, i.e. possible to search inside text instead of word by word from beginning
[Basic Client] Searching for number 123 will now include +298123, as well as +45, +46, +47, +49, +299
[Basic Client] Added option to search for people using sound like
[Server] Root folder name added to connector service name if not running from default root (Totalview3).
[Time client] Added view showing total sums for loaded period
[HR client] Export upcoming events, items to return and qualifications to Excel
[Basic Client] Translated state/reservation origin
[Basic Client] Added shortcut to Time Client if it is installed
[Basic Client] Added shortcut to HR Client if it is installed
Removed¶
[Android] Removed demo login from Android client
[iPhone] Removed demo login from iPhone client
[Doorway] Removed demo login from Doorway client
Changed¶
[Extension] Removed not used http settings from TotalviewExtension config file.
[HR Client] Company Unit filter in Overview is not expanded at the root
[IPOffice] Logging group log in/out UnAuthorized error when using IPOffice 11.0.4.4
[Teams Presence] Lowered wait time from 5 minutes to ½ minute before retrying after error
[Basic Client] Changes made in Customize Grid are now saved when the window is closed
[MobileWeb] Make GetUserFull and GetUserFullById return same data
[Time client] Show New and Before work specification values in pop up on mouse over.
[Broadworks] Log in/out from call centers with Basic license and not only Standard and Premium licenses
[iPhone] Totalview time format reads from device time format
[Server] Lync presence license line changed name to Teams presence
[Basic Client] Shortcut button to reports changed to be an icon
[HR client] Show first employment state start date instead of current state start date in employment overview
[HR client] Change some FO captions in recruitment view
[HR recruitment] Converted to .net core 3.1
Fixed¶
[iPhone] Fixed bug with phonebook contacts synchronization
[Broadworks] Always call call center sign in regardless of internal sign in state
[iPhone] Store User templates, when change their order or visibility
[iPhone] Fixed all Totalview application’s problem to work fine against old WCF versions
[iPhone] Fixed problem to show cache contact images on fast scrolling up and down
[iPhone] Fixed problem to open and close application when no internet connection
[iPhone] Show correct number of registered offline states
[HR] Sometimes a deactivated employee would still count. This will no longer happen.
[Basic Client] Numeric enter can now be used to make call when focus is in Intended Local
[Broadworks] Handle initialization of Broadworks user when not member of any call center
[iPhone] Update contacts on refresh when search result is shown
[iPhone] Fixed scroll issue when search contacts
[Installer] Fix problem with 3CXCoreLinux connector folder missing caused by renaming folder
[Server] SMS connector did not get resource data
[Server] IPOffice connector ignore sign in/out state if user is not member of group
[IPOffice] Keep group member order when changing sign in/out state
[Android] Fixed problem to show work specification in SpecifyState view
[Android] Fixed problem with transfer call from ContactDetails view
[Basic Client] Call log show outgoing not answered icon
[Broadworks] Call log show answered outgoing calls as answered
[Basic Client] Columns that are scrolled out of view no longer hidden after restart
[Basic Client] Columns that are scrolled out of view marked as hidden when right clicking on the user list header
[Switchboard] Resizing call log did not persist after restart
[Server] Optimized streaming of DateTime values.
[Time Client] Desktop client change ‘Uppsetan’ caption. TimeClient work specification pop-up caption.
[Basic Client] Change team OAuth port from 8888 to 50345.
[Exchange Connector] Fixed so Exchange log is not showing password anymore.
[Basic Client] Fix problem with scrollbar disapearing when 2 or fewer items are visible
[HR Client] HR – Change ‘Create Essential Data’, with added values, TaskEmailNotification, NEXTRUNTIME and translation.
[Time Client] Show Contact Center icon on Desktop client, TotalviewReports and TimeClient.
[MobileWeb] Fixed method GetTemplatesWithForwardToList when parameter loadForwardToList is false
[HR Client] Localized “Oops” error message.
[Basic Client] Templates with disabled state are no longer displayed in change state and make appointment
[Basic Client] Fixed the same column appeared twice in the userlist sections context menu after reconnect
[Basic Client] Fixed wrong forwarding information show when viewing current state for a user with no forwarding
[Basic Client] Fixed drawing of checkboxes
[Basic Client] Call group log in/out option available after adding user to group without restarting client
[Time client] Select employees dialog remember Today/Yesterday selection when single work specification value is selected
[iPhone] Fixed populate Attachement field box with SelectedSingle or Required work specification data value
[iPhone] Fixed show selected Call Groups in Appointment details view
[Basic Client] Language changes made in client were not saved when client was started from a shared folder
[IPOffice] Clear device queues when connection to IPOffice is lost
[Admin client] It did not work to change a newly added contact item under users until it was saved
[Basic Client] Deleted users removed from the user list
[Time rights] User right evaluation use full custom field value matching
[Switchboard] Message templates now use the time of the call and not current time
[Authentication Portal] Fix error when pruning expired Access Tokens
Hotfix¶
[TotalviewClient 2020.2.12.7] Outgoing number prefix added
[MobileWeb 2020.2.12.2] Added endpoint for external applications to get users with custom fields
[MobileWeb 2020.2.12.1] Added endpoint for external applications to set user states
[Time Client 2020.2.12.2] Improve TimeClient null-check of empty work specifications
[TotalviewServer 2020.2.12.10] Fixed problem with decrypting some AD connection passwords
[Totalview HR 2020.2.12.6] Change how CAN_SEE_ALL_PEOPLE right works and add CAN_SEE_VACANCIES right flag
[Totalview HRServer 2020.2.12.10] Fixed bug that blocked the ability to delete an employee with a checked checklistItem having an employment state in the future
[TotalviewServer 2020.2.12.9] Call log show answered and unanswered outgoing OneConnect calls correctly
[Totalview HR 2020.2.12.8] GraphAPI integration for e-mail sending backported from development
[TotalviewServer 2020.2.12.8] Optimized appointments updates sent to clients
[TimeClient 2020.2.12.1] Normal user can now change state without clearing work specification values when definitions differ
[TotalviewIPOffice 2020.2.12.5] Use callingDevice info from last received event
[Totalview3CX 2020.2.12.3] Allow starting a new call when another call is alerting at device
[TotalviewServer 2020.2.12.7] Classic doorway client did not use forwarding rules correctly
[Totalview3CX 2020.2.12.2] Ignore RoutePoint devices in call statistics
[TotalviewClient 2020.2.12.5] Fixed freezing problem when many appointments were recieved
[IPOffice 2020.2.12.4] Do device snapshot when call control commands fail
[TotalviewServer 2020.2.12.5] Optimized streaming of appointments to desktop clients
[TotalviewClient 2020.2.12.4] Fixed freezing problem when painting appointments section
[TotalviewClient 2020.2.12.3] Fixed flickering in call group list
[IPOffice 2020.2.12.3 & TotalviewServer 2020.2.12.4] Added send DTMF tones from desktop client
[Totalview HR 2020.2.12.5] Add the time in current state column to employees grid
[IPOffice 2020.2.12.2] Update members’s call group status when device status changes
[TotalviewServer 2020.2.12.3] Update IPOffice’s members’s call group status when device status changes
[Reports 2020.2.12.1] Added possibility to filter resources
[TotalviewServer 2020.2.12.2] Under some circumstances a single person wrongly could show up in the client when using resource filters
[TotalviewIPOffice 2020.2.12.1] Enabled Consult/Reconnect and Consult/Transfer from Twinning device
[Totalview HR 2020.2.12.3] New committe member type “Staff Representative”
[Totalview HR 2020.2.12.3 continued] Can move files from application to employee when activating
[Totalview HR 2020.2.12.3 continued] Remove ID Number column from overview
[Exchange365 2020.2.12.3] Fixed bug with appointment synchronization causing “… the same key has already been added”
[HR Server 2020.2.12.1] Order items to return by days ascending
[TotalviewClient 2020.2.12.2] Call group no longer shows “Waiting calls -1” when not supported by PBX system (e.g IPOffice)
[TotalviewServer 2020.2.12.1] Added sona.fo number owners to smart clients call log
[Exchange365 2020.2.12.2] Fix bug with duplicate appointment being created for first instance in recurring series
[HR Recruitment 2020.2.12.1] Added cookie policy consent and about cookies (GDPR). And now an applicant needs to accept the privacy policy (if it exists) before submitting an application
[Totalview client 2020.2.12.1] Fixed Icelandic menu item translation error
[Exchange365 2020.2.12.1] Fixed bug with appointment private flag being changed when it shouldn’t
[Totalview 3CX 2020.2.12.1] Totalview3CX connector service will stop if start up fails
Totalview 2020 SP1¶
Released June 2020.
File version numbers are 2020.1.6.*.
Added¶
[Basic Client] Added hover over hints to icons in userlist
[Basic Client] Added Teams Actions column with callto and im actions
[Basic Client] Added Teams Presence to basic client, switchboard and reception
[Teams Presence] Added teams presence connector
[Time] Added a Account/Payment Proxy Service to relay messages from insecure to secure connections
[3CX] Device ID filtering added. Filter devices and/or queues of interest
[MobileWeb] Send busy state if any phone number is busy
[Android] Show full list of user’s contact information in ContactDetails view
[iPhone] Dark mode options inside of application
[iPhone] Totalview in dark mode
[Android] New design of work specification selection list
[HR] Can now require a comment when checking check list items
[HR] Added new trigger ‘Recurring’ for check lists
[HR] Added new Task Type ‘Attach File’ for check list
Changed¶
[Wallboard, Authentication] Upgraded to .NET Core 3.1
[Basic Client] Changed the font in work specifications dropdowns
[Basic Client] Display the year in details when hovering over an appointment
[Totalview Admin] Widening User Key field.
[TotalviewAuthentication] Show error when trying to send email and exchange credentials are invalid
Fixed¶
[HR] Fixed a problem where time to check list date didn’t show the same as upcoming event
[Time Server] Appointment could get imported into time multiple times
[iPhone] Correct state end time in SpecifyState and EditAppointment view
[Server] Added more logging in case client login fails
[Server] Smart client can now change forwarding of not registered 3CX devices
[Android] Disable create, edit and delete actions in offline mode
[iPhone] Fixed 3D touch menu can’t change state
[MobileWeb] Fixed problem with login when username contains blank space on the end
[iPhone] Fixed some UI elements have white background in dark mode
[Android] Fixed searching text doesn’t filtering contacts list after manually refresh
[Time Rights] Fixed exception when saving rights and user has been deleted
[Server] Fixed “TenantId can not be 0” problem when synchronizing users from AD
[Server] Did not notify basic doorway client when users changed state
[Basic Client] Translations were missing when hovering over call state icons in call log
[Basic Client] Fixed bug in normal and receptionist client where the phonenumber sometimes switched to selected users name, when the more phone options dropdown was shown
[Installkit] Added missing Microsoft.Identity.Client.dll file to ExchangeEWS connector
[IPOffice] Execute GetForwarding after a while as work around to the missing Forwarding event
[iPhone] Fixed yellow state border for non Totalview contacts in Call log view
[Basic Client] Fixed captions on template setup form on switchboard
[Time client] Work specification empty value save as null in database.
[Android] Fixed work specification population with different work specification definition fields order
[Android] Auto scroll to work specification required warning fields
[IPOffice] Will report and shutdown if running on a platform that doesn’t support WebSocket
Hotfix¶
[Totalview HR 2020.2.12.4] Email Templates now stored in database and editable in client
[HR Server 2020.1.6.3] Order items to return by days ascending
[Totalview Client 2020.1.6.3] Numeric enter can now be used to make call when focus is in Intended Local
[Totalview Broadworks 2020.1.6.3] Handle initialization of Broadworks user when not member of any call center
[Totalview Installer 2020.1.6.1] Fix problem with 3CXCoreLinux connector folder missing caused by renamed folder
[Time client 2020.1.6.2] Added possiblity to delete multiple statisics rights with a single click
[TotalviewServer 2020.1.6.3] SMS connector did not get resource data
[HR LL WageConnector 2020.1.6.1] Can now handle exponent numeric values in database (e.g. 5,5E-04), can also configure connection timeout now in AppConfig.xml
[HR Client 2020.1.6.6] My overview exporting from filters to excel
[TotalviewServer 2020.1.6.2] IPOffice connector ignore sign in/out state if user is not member of group
[Totalview IPOffice 2020.1.6.2] Keep group member order when changing sign in/out state
[HR Client 2020.1.6.5] Added filters to grids in My overview
[Totalview 3CX 2020.1.6.2] .NET Core connector added for 3CX versions 16.0.6 or newer
[Totalview IPOffice 2020.1.6.1] Logging group log in/out UnAuthorized error when using IPOffice 11.0.4.4
[HR Client 2020.1.6.4] Increase performance in employees overview.
[HR Recruitment 2020.1.6.3] Vacancies are now sorted by date descending (i.e. the newest is at the top)
[Server 2020.1.6.1] Added max. 50 appointments pr. user when streaming to clients. Optimized streaming of date times.
[Doorway] Fixed problem with smart card registration
[Exchange Connector 2020.1.6.1] Fixed so Exchange log is not showing password anymore.
[HR 2020.1.6.2] Now uses the correct path for logo for recruitment emails by default
[Totalview Broadworks 2020.1.6.1] Log in/out from call centers with Basic license and not only Standard and Premium licenses
[HR client 2020.1.6.1] Export upcoming events, items to return and qualifications to Excel
[Totalview Client 2020.1.6.2] Language changes made in client were not saved when client was started from a shared folder
[Time Client 2020.1.6.1] Added view showing total sums for loaded period
[Admin Client 2020.1.6.1] It did not work to change a newly added contact item under users until it was saved
[Totalview Client 2020.1.6.1] Again possible to use numeric enter on login screen
[Teams Presence 2020.1.6.1] Service will now shutdown if not possible to autenticate and will reconnect after 500 server error from Microsoft
Totalview 2020¶
Released March 2020.
File version numbers are 2020.0.2.*.
Added¶
[Exchange Connector] Added support for using OAuth 2.0 in Exchange Online (Office 365) integration
[Doorway] Added option to change languages
[3CX] Totalview3CX connector support for 3CX on Linux
[3CX] Show call back calls in TotalviewSwitchboard active queue as incoming calls and tagged with call back icon.
[Totalview Admin] Added option to have all appointments subject and location hidden from users other than appointment owner.
[Basic Client] Totalview Connect: Restore minimized windows, when using “Activate Window” action.
[Basic Client] Added SupportedLanguages to client config file, that enables adding custom languages to the client.
[Totalview Admin] Added support for specific appointment activation override, based on state, when current state does not allow appointments to be activated.
[Basic Client] Totalview Connect: Added new replacement parameter (ANumber without country code). Support for using replacement codes in Start Application (Shell Execute) calls.
[Totalview Admin] Added support for pure admin user. User does not occupy any license and is not visible in any client except TotalviewAdmin.
[HR] It is now possible to see average work age in company unit overview
[iPhone] Added Division info in contacts list
[Android] Added Division info in contacts list
[Basic] Twilio sms service added
[InstallKit] Preserve Web.config changes when upgrading Totalview
[TotalviewAuthentication] Client/Admin that do not have remember me and reconnect, remain authenticated for 24 hours or until server restart.
[iPhone] Option in settings to show/hide work specification id
[Android] Option in settings to show/hide work specification id
[Time Client] Added possibility to clear work specifications when changing between states with different work specification definition
[Basic Client] Added search for whole words functionality
[3CX] Support for attended transfer, hands free MakeCall and AnswerCall for all devices when using 3CX v 16.
[Android] Added SSL/TLS certificate error message
[Android] Added toast login error message
[Android] Added support for authentication portal and new design of login screen
[iPOffice] Added call statistics for Avaya IPOffice
[iPhone] Added support for Authentication Portal
Removed¶
[Doorway] Removed Totalview app for Windows RT 8.1
[Mobile Web] Remove deprecated Mobile Web IIS application
[Totalview Admin] Removed no longer used “Use Mobile Password” setting from Web Service connector setup
Changed¶
[iPhone] Upgraded Totalview iPhone project to iOS 11
[Server] Make server more responsive by doing phonebook searches in background thread
[Time] Changed clock-out-reminder email text as suggested by customer
[MobileWeb] WCF connector will stop if endpoint fails to start
[Basic Client] Swapped behaviour of + and – icons in calendar view
[Authentication] Should no longer try and autofill new password on Reset Passoword and Change Password
[TimeAdmin] When creating a sub agreement a version is created automatically
[Switchboard Client] When using num enter pickup og select current altering call when no call is alerting the current selection is now cleared.
[Server] Added default work specification on reservation end state
[Android] Changed format of registration date
[Switchboard Client] Design updates
[Server] Implemented cram md5 plain login in SMTP server
[Server] Implemented plain login in SMTP server
[Server] Changed what is logged and added levels of logging
[iPhone] Maximum 200 call logs
[Android] Maximum 200 call logs
[Android] Faster user data loading on start up
[HR] Filter custom field in Overview will now work like the Totalview client filter
[Time Client] Disabled high-dpi in Time Client
[Time Client] Work specifications are no longer considered changed if only order of fields is changed
[iPhone] Better support for iOS 13
[iPhone] Changed minimum target from iOS 7 to iOS 8
[Android] Open Login view as first page on start application or after logout
[Time Client] Pending request e-mail now show number of mails that the recipient can accept instead of number he can see
[Android] Increased target SDK to 28 API level
[Android] Redesigned Choose Server and Login view
[Basic Client] Load images from local cache failed on terminal servers
[Server] Hard coded admin user placed in default tenant
[Basic Client] Now has an X in the upper right corner to close the login prompt
[AuthenticationPortal] Now caches versions so it is faster to check for available updates
[All] .Net version upgraded to version 4.6.1, .Net core upgraded to version 2.2
[Admin] License check ignored when logging in to TotalviewAdmin
[iPhone] Remove the “at” text from calendar view in iPhone app
[Android] Remove the “at” text from calendar view in Android app
[Doorway client] Login using short password when using Authentication portal
[Reports] Added index to speed up work specification reports
[Wallboard] Call Group Groups can now also be sorted with the ?sort= query string like Call Groups
[SMS] SMS message contents is not logged any more
Fixed¶
[3CX] Show queue number when presenting calls from queue where name contains ‘+’
[3CX] Ignore 3CX dialer when calling from client preventing make call instead of direct call
[Basic Client] Only allowed states listed when changing appointment
[Basic Client] Default forwarding number could be assigned even when a number was entered as default
[Time] Holiday report mail date wrong FO format when machine running en-US.
[Exchange] Connector change to be able to handle TLS 1.2
[Time Client] User deactivated today are now removed from the active user list.
[Reports] Work week progress does no longer include Time account regulations but only day length registrations
[Server] Internal SMTP did not end with eof, therefore the successfull delivery of email was not always reported back to user
[Server] Internal SMTP logging change
[Basic Client] Calendar time drawn to far to the left
[Switchboard] Was not possible to select the logged in person, if he did not have listening device in his device list
[Reports] Remember and show selected person and date when navigate back to Time Account Changes
[Reports] Will now show correct data for Sunday in call statistics
[HR] Can now de/activate and delete employees that are synchronized with payroll system with Sync Activation Off
[HR] Now shows inactive employees in Company Unit Overview Employees tab (bottom right) when looking back in time
[Android] Fixed problem with Attachment (IFPARENT) attribute
[TotalviewClient] Fix problem with switchboard that freezes sometimes when same number calls twice
[TotalviewClient] Fix problem with clients requesting user reservations for all user when e.g. custom field changes.
[Time Admin] Auto-login or log out if user password is changed or enable/disable TotalviewAuthentication
[Time Client] Fixed problem when cancel saving registration before show new time interval
[Time Client] Fixed problem when cancel application closing or logging out
[iPhone] Fixed problem with forward to custom number
[Android] Fixed problem with contacts search
[Totalview Manager] Fixed problem failing to restart TotalviewServer service
[Time Client] Work specifications did not work on F6
[IPOffice] Initiating call showing wrong called information
[IPOffice] Call statistics registered duplicate records
[Mobile Web] Fixed Template suggested length when State has no ending time
[iPhone] Fixed application doesn’t remember Demo server address
[iPhone] Fixed contacts grouped by uppercase and lowercase letters
[Time Client] Fixed after undo client did not ask if OK to loose manual balance changes
[Time Client] Fixed client kept asking if OK to loose changes if no was selected
[iPhone] Fixed crashes when open Contact details for iOS 12
[iPhone] Fixed contacts not sorted alphabetically
[Android] Fixed changing languages problem
[Broadworks Hey] Make sure that delivery address always ends with / (slash)
[Totalview Admin] Call group settings available in Forwarding rules when running IPOffice
[Totalview Admin] When two person had same full name in active directory, one of them became deactivated after import from active directory
[Basic Client] User name was not displayed in use dropdown menu if user had never changed state
[Basic Client] User name was not displayed in Caller History if user had never changed state
[Broadworks] Recreate subscription when subscription terminate event arrives
[Server] Fix scalability bug in logging
[Android] Fixed login problem on Android 9.0
[Basic Client] Handle connection version conflict on clients version 2019+
[Android] Fixed long time logout
[IPOffice] Show device as busy when device goes off hook
[Android] Go to Login page if password is changed
[iPhone] Go to Login page if password is changed
[Server] Improve performance and stability of logging
[Server] Execute IPOffice call group settings from change state and appointment promotion
[Time Rights] Ignore user rights settings for users marked as deleted.
[Android] Fixed sign in when leading or trailing whitespace exists in company address
[Exchange Connector] Obfuscating subject text in log
[Wallboard] “In Call” column reflects call-busy indicator for all employees
[Totalview Admin] Handle exception when Totalview server connection is closing down or not running
[MobileWeb] Ignore mobile password length check when using Authentication portal
[iPhone] Improved performance by replacing logging framework
[AttachementsConnector] Remove error log of FieldName not found
[Wallboard] Improve robustness against backend failures or lack of data
Hotfix¶
[Totalview Broadworks 2020.02.3] Handle initialization of Broadworks user when not member of any call center
[Time client 2020.0.2.1] Added possiblity to delete multiple statisics rights with a single click
[Server 2020.0.2.14] Added max. 50 appointments pr. user when streaming to clients. Optimized streaming of date times.
[Exchange Connector 2020.0.2.1] Fixed so Exchange log is not showing password anymore.
[Totalview Broadworks 2020.0.2.1] Log in/out from call centers with Basic license and not only Standard and Premium licenses
[Server 2020.0.2.7] Added loop check between 3CX and Totalview when state changes
[Admin Client 2020.0.2.1] It did not work to change a newly added contact item under users until it was saved
[Totalview Client 2020.0.2.4] Again possible to use numeric enter on login screen
[Time Server 2020.0.2.1] Appointment could get imported into time multiple times
[Server 2020.0.2.6] Added more logging in case client login fails
[Server 2020.0.2.5] Smart client can now change forwarding of not registered 3CX devices
[Server 2020.0.2.4] Fixed “TenantId can not be 0” problem when synchronizing users from AD
[Server 2020.0.2.3] Did not notify basic doorway client when users changed state
[Totalview Client 2020.0.2.3] Fixed bug in normal and receptionist client where the phonenumber sometimes switched to selected users name, when the more phone options dropdown was shown
[Installkit] Added missing Microsoft.Identity.Client.dll file to ExchangeEWS connector
[Android] Show full list of user’s contact information in ContactDetails view
[TotalviewIPOffice 2020.0.2.1] Execute GetForwarding after a while as work around to the missing Forwarding event
[Totalview Client 2020.0.2.2] Fixed captions on template setup form on switchboard
[Server 2020.0.2.2] Fixed tls negotiation problem when client connected that could lead to memory leak
[HR 2020.0.2.1] Fix error with how CustomFieldPersons are filtered
[HR 2020.0.2.2] Fix error with deactivated company units and checklists
Totalview 2019¶
Released Jun 2019.
File version numbers are 2019.0.6.*.
Added¶
[Server] Logs clients ip address when they connect/disconnect
[3CX] Use registrar record when initiating call from device, avoiding pause music while waiting for call to be answered.
[IPOffice] Supporting member sign in/out and adding/removing members from groups.
[Basic Client] Call group filters fixed
[Basic Client] Unavailable call group related values are no longer displayed as -1. They are either hidden or show as N/A
[Totalview Admin] Added indicator that shows if connection is secured
[Basic Client] Added indicator that shows if connection is secured
[3CX] Added support for 3CX version 16
[Time Client] Add error message if Totalview Extension connector is not running
[Reports] Added donut graphs to Answered/Unanswered calls
[Basic Client] It is now possible to log out of Totalview client
[Basic Client] When connection to server is lost, the reconnect window is no longer shown, only the countdown
[Basic Client] Remember user’s selected Windows Login and Language
[TotalviewAuthentication] Add a new centralized way of authenticating with the Totalview Suite
[IPOffice] Supporting group monitoring and listing of group members.
[Portal] Choose language through buttons or url
[Portal] Client download version can be set in appsettings
[iPhone] Added option for languages selection
[Database] Added database indexes to improve SQL query performance
[3CX] Send DTMF tones to 3CXPhone client
[3CX] Intercept MakeCall to “Pickup a call” dial code and execute a pickup of longest ringing call in associated groups
[Reports] Work overview page job search/filter added
[Portal] First release
[HR] Added a Log Explorer that can view the server logs
[Basic Client] Able to read startup configuration from file
[Reports] Web.config and url login types (win, tv & both) added
[Android] Added build version number in Setting view
[Android] Added option for languages selection
[IPOffice] TotalviewIPOffice connector added supporting call control, device control and event monitoring.
[Wallboard] Able to sort members by device id or name.
[Wallboard] Column “call presented” added and state indicator changed to vertical line.
[Wallboard] Version number and page title added
[Wallboard] Changes to layout after UX testing. Removed “missed calls” column. Changed position and prominence of Totalview status.
Changed¶
[Android] Work specifications sort order
[iPhone] Work specifications sort order
[Server] Log levels Trace, Debug, Info, Warn, Error, Fatal and Off added. Control level from serverconfig.
[Time Client] Adding and moving time between time-accounts is now rounded to nearest number of minutes
[Time Client] Switching state when work specification is assigned when user is admin and non-admin user
[Server] Changed database statistics maintenance strategy.
[Totalview Wallboard] Will no longer log more than 30 days, by default.
[Time Client] Changing state no longer clears entered Work Specification value.
[MobileWeb Connector] Now uses NLog framework, and it is easier to change logging level.
[Android] Removed local phone call log access.
[Server, Client] Client requests user appointment on demand instead of all appointments up ahead
[Server] Ping database to prevent Azure SQL reclaiming and closing idle connections
[Exchange connector] Using default Office365 url in case query user address is not an onmicrosoft.com address
[Server] Optimized the saving of connector values
[Exchange test tool] Add optional trace of autodiscover method
[3CX and Broadworks] If no call group license is present then no call group events are sent to server or logged in connector logs.
[Server] DB reconnect procedure added in case DB connection is temporarily lost.
[TotalviewHR] WageConnectors now have the option to “Only Synchronize Active People”, “Disable Creation of New Employees”, “Disable De- / Activation of employees”
[Server] Changes made to allow server to use Azure SQL database
[Time] Added setting ALLOWCORRECTIONREQUESTFORDAYS. When true balances that are 0 seconds are included
[Basic Client] Right click on header in main grid to add remove columns did not include custom fields
[Totalview Wallboard] Navigating to a unknown call group group will return a 404 page.
[Totalview Wallboard] Better explanations on error page.
Fixed¶
[Android] Fixed problem with Attachment (IFPARENT) attribute
[Time Server] Future rights where not included in totals when changing rights in Time Client
[Android] Fixed calls missing in call log if call doesn’t have phone number owner
[Android] Load call log only one time on refreshing
[Providers] Removed occasional 1 minute 100% CPU usage burst when connectors reconnect with TotalviewServer
[Time Server] Added log to Time web service export methods
[TotalviewServer] When using work specification Keep and multiple values on first level, then order of work specifications values are kept.
[Providers] Always reply upon ping to prevent disconnection from TotalviewServer
[Reports] Users flagged as deleted will not be pulled from database
[Exchange connector] Fixed impersonation permisson bug caused by X-AnchorMailbox parameter omission
[TotalviewServer] License check count only include logged in clients
[IPOffice] Send date and time over the wire as UTC
[Android] Fixed transfer icon is not shown on start up Totatview application
[iPhone] Fixed connection error toast after lock/unlock device
[iPhone] Fixed contacts synchronization error
[Desktop client] Load images from local cache
[Android] Fixed forward icon is not cleared when call is dropped
[iPhone] Fixed Location info in My State header
[iPhone] Fixed selected Call groups in Edit appointment view
[Server] Fixed initialization routine so that process terminates if there are errors
[Time Client] When a state with select first Work Specification was selected it automatically was edited, even if the day was locked for modifications.
[Time Client] Output from Work Specification only has the last entered value.
[Server] Remove expired appointments from desktop client. Bug introduced in lazy loading of appointments.
[Reports] Balance changes page remembers account filter when date is changed
[HR] Speed optimization of My Overview
[Reports] Workspecification overview fixed… non admin employees can now only see their own data
[Doorway] Load work specification required field definition from the selected work specification definition
[Reports] Windows login now saves and applies user settings
[Desktop client] Language switches are now case insensitive
[Mobile State] Removed test settings from TotalviewMobileStateTester config file
[Time Client] Balances were cleared if a request was sent that only had changes to work specification
[Time Client] Client stopped working if work specification caption was shorter than 4 letters in a resevation that was smaller than 21 pixels
[Server] Force stop of Totalview service in case halting the service fails.
[iPhone] Fixed no access to call groups when logged in user is Call Group Admin
[Android] Fixed no access to call groups when logged in user is Call Group Admin
[TotalviewHR] When creating a Payroll System Task all initial data is saved
[TotalviewHR] Try Connection for Payroll Systems Task now works
[TotalviewHR] You can now click on a company unit in the Company Unit Overview to navigate the Overview with this company unit as filter
[TotalviewHR] Reactivating employees now counts correct active people (excludes applicants)
[Reports] Timesheet scrollable on mobile
[Time Client] When a reservation was changed all reservations for the day were marked as changed
[Time Client] Work specifications were not available until second time data was loaded
[Basic Client] Specify button in change state was only partially clickable
[TotalviewHR] Employee overview, no always shows the main contact info, if such is set. this is also reflecting in export to excel
Hotfix¶
[Exchange Connector 2019.0.6.1] Fixed so Exchange log is not showing password anymore.
[Totalview 3CX 2019.0.6.6] Show queue number when presenting calls from queue where name contains ‘+’
[Totalview Client 2019.0.6.6] Added more logging
[3CX 2019.0.6.5] Ignore 3CX dialer when calling from client preventing make call instead of direct call
[Totalview Client 2019.0.6.5] Added loglevel parameter, added more logging
[Totalview Client 2019.0.6.4] Fix problem with switchboard that freezes sometimes when same number calls twice
[Totalview Client 2019.0.6.3] Fix problem with clients requesting user reservations for all user when e.g. custom field changes.
[Totalview Server 2019.0.6.4] Added default work specification on reservation end state
[Totalview Attachment 2019.0.6.1] Added default work specification on reservation end state
[Totalview Server 2019.0.6.3] Fixed problem with access violation when installing TotalviewManager.
[Totalview Manager 2019.0.6.1] Fixed problem failing to restart TotalviewServer service
[Server 2019.0.6.2] Implemented plain login in SMTP server
[Time Client 2019.0.6.6] Added possibility to clear work specifications when changing between states with different work specification definition
[Time Client 2019.0.6.5] Work specifications did not work on F6
[Time Client 2019.0.6.4] Fixed after undo client did not ask if OK to loose manual balance changes
[Time Client 2019.0.6.3] Fixed client kept asking if OK to loose changes if no was selected
[Time Client 2019.0.6.2] Disabled high-dpi in Time Client
[Time Client 2019.0.6.1] Work specifications are no longer considered changed if only order of fields is changed
[Basic Client 2019.0.6.2] Added search for whole words functionality
[3CX 2019.0.6.3] Support for attended transfer when using 3CX version 16.
[Totalview Admin 2019.0.6.1] When two person had same full name in active directory, one of them became deactivated after import from active directory
[Basic Client 2019.0.6.1] User name was not displayed in use dropdown menu if user had never changed state
[Basic Client 2019.0.6.1] User name was not displayed in Caller History if user had never changed state
[Broadworks 2019.0.6.1] Recreate subscription when subscription terminate event arrives
[Totalview Server 2019.0.6.1] Execute IPOffice call group settings from change state and appointment promotion
[Reports] Added index to speed up work specification reports
[iPhone 2019.0.1] Improved performance by replacing logging framework
[iPhone 2019.0.1] Appointments end date picker will now roll when changing start date picker
Older Change Logs¶
See Older Change Log.