Custom Lookup Connector

Custom lookup connector is used to lookup number in a generic service. The lookup is done automatically by the server when number name is not found in the local phonebook. The result can be seen in the Totalview clients and in the call log.

Prerequisites

• A single Totalview license for “Customer Information” is required to use Custom Customer Information Connector.

• A service must be created that listens for requests from Totalview and returns number owner results.

Configuration Parameters

The Custom Lookup connector will call the specified URL when number to name lookup is required. If set, the ApiKey is added to the header of the request.

The result must be in json and in the format {“Number”:”<phonenumber>”, “Name”:”<phonenumber owner”}

ApiKey	ApiKey to add to the APIKey header of the request
URL	The url called by the Custom Lookup connector when required. Example: http://localhost?phonenumber={0}. The {0} will be replaced by the calling number.