Totalview 2026 SP3

Released October 2026

Key changes for this release:

  • Contacts in Smart Clients
  • A New Templates Page in WebAdmin
  • MSI Installer for Totalview Clients

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Totalview 2026 SP2

Released July 2026

Key changes for this release:

  • A Richer, More Powerful Contacts Experience
  • Konnekta: Real-Time Queue Visibility
  • Smarter Layouts That Adapt to Your Screen
  • Native Look and Feel on iPhone and iPad
  • Emergency Broadcast Now on Android

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Totalview 2026 SP1

Released March 2026

Key changes for this release:

  • Client Provisioning
  • Emergency Broadcast
  • Phonebook Reborn as Contacts
  • Customer Information Connector Improvements
  • Streamlined Authentication and Login
  • Totalview Connect Improvements

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Totalview 2026

Released January 2026

Key changes for this release:

  • Introducing Caller History
  • Enhanced HR Client Capabilities
  • Advanced Call Monitoring Based on User State
  • Konnekta Enhancements for Multi-Connector Environments
  • Time Account Management Improvements
  • Streamlined Administration and Security

Read the release notes