Tenant Information¶

Configuration¶

This section describes the configuration and available options for managing tenant information within the WebAdmin interface.

Name	Description	Value
Customer	Name of the current tenant	Is configured during tenant installation
Host Address	IP address or hostname of the tenant	Is based off of the tenant name
Update Strategy	Strategy for updating tenant data	None, All, Latest Major, Latest Minor, Latest Build, & Latest Revision, default is all
Deletable	Whether the tenant can be deleted via TCM	On / Off, default is on

This section outlines the data retention policies applicable to tenant data.

Name	Description	Value
User retention policy	Whether the user data should be retained	On / Off, default is off
User retention period (days)	Duration before deactivated users are deleted	Days, minimum is 30, default is 90

The user retention policy operates in two phases:

Soft delete phase: Users who have been deactivated for longer than the configured retention period are soft-deleted.
Permanent deletion phase: Soft-deleted users are permanently removed after 90 days. During this period, user data is retained and can be restored if needed. After the 90-day period, the data is permanently deleted and cannot be recovered.
If the user retention policy is enabled on an existing installation, it behaves as follows:: On the first run, all users who have been deactivated longer than the retention period are soft-deleted. Any users who have already been soft-deleted for more than 90 days are permanently deleted.

This section provides information on who should be contacted for help and support regarding the tenant.

Name	Description	Value
Support phone number	Phone number for support inquiries	Valid phone numbers, default gets set by TCM appsettings
Support email address	Email address for support inquiries	Valid email addresses, default gets set by TCM appsettings