How to register a BUG¶
When registering a BUG to Totalview Support the report, as minimum, should include “Steps to reproduce”, necessary log files, version info and relevant 3rd party setup info.
It should be clear for the Support what the problem is and how to reproduce.
Steps to reproduce¶
Navigate to the registration page
Type root in username
Type 1234 in password
Click on the Register button
Images and screenshots are welcome if they help with understanding the problem.
When registering telephony problems¶
A short description of the problem.
Steps to reproduce.
Time of test, deviceids, local numbers, mobile/teams number involved.
Device type used, pbx type.
Totalview<pbx> and TotalviewServer log files.
In the case of smart client BUG then add TotalviewWCF log file.