How To Enable¶
What will change when I enable Totalview Authentication¶
Totalview Password and Totalview PIN
When using classic authentication the Totalview Doorway Client and Totalview Mobile App use the Totalview PIN, while the rest of the clients use the Totalview Password.
After changing to Totalview Authentication only the Totalview Doorway Client will use the PIN while the Totalview Mobile App and all the clients use the Totalview Password.
Totalview Mobile App
When changing from classic authentication to Totalview Authentication, all users on the mobile app must login again.
This is because the used password changes from PIN to the Totalview Password. If these differ, then their current authentication will be invalid.
When using classic authentication there are no password strength validations.
After changing to Totalview Authentication it will enforce these password policies:
Must contain at least 8 characters
Must contain at least 2 unique characters
Must contain at least one uppercase character
Must contain at least one lowercase character
Must contain at least one digit
When switching from classic authentication to Totalview Authentication the passwords will not be changed, and will still be allowed even if they don’t conform to the new password policies.
To force users to change password, you can check the Require Password Change for the user in Totalview Admin client.
We strongly recommend doing this after you change to Totalview Authentication.
How to enable¶
To enable the Totalview Authentication, it must be enabled on the Totalview Server, Totalview Time Server (if used), Totalview Reports (if used).
To check if the Totalview Authentication server is reachable, or to verify if the URL is correct you can navigate to it in a browser. You should get a page that looks similar to this.
Enable Totalview Authentication for Totalview Server¶
Go to your Totalview Installation
Open the Server folder
Edit the serverconfig.xml
Set the OAuth2 enabled to true and set the correct URL
Restart the Totalview Server (find the service in services.msc and stop and restart it)