Custom Fields

In custom fields you can create customized fields such as divisions, capabilities, titles and others that can help you describe the users and the relationship within your company.

You can define Custom Fields according to your company’s needs. The field can also be used as filters in the clients.

A new custom field is not visible in clients until the client is restarted.

Overview

The page is divided into two main areas:

  • Left Side: Displays a list of Custom Fields with their name.

  • Right Side: Shows details of the selected Custom Fields.

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List of Custom Fields

The list of Custom Fields provides a searchable interface. Features include:

  • Filtering Custom Fields using a text field.

  • Changing the selected Custom Fields by clicking on a group.

  • Right-click options such as adding, saving, marking for deletion, reverting changes, or reloading the page.

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Details

The details section is divided up in two parts. The field details contains information and settings about the custom field it self.

The field values section contains settings and definitions of the values of the custom field.

Field details

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Name

Custom Field name is entered here. The name is shown in the client when the fields are used as filters and as the column name in the user list.

Active

Active fields are visible to the user in AdminUsers and in the Totalview client.

User maintainable

If a field is set as user maintainable, the field will be visible in the client’s user settings where the user can change the values. Fields as Division are normally not user maintainable while fields like Address is.

Totalview Client

If enabled, then custom field is visible in client.

Totalview Reports

If enabled, then custom field is visible in reports.

Totalview Time

When enabled the custom field and values are visible and selectable in Totalview Time clients. Only relevant for users that are using the Totalview Time module.

Use as Division

Identifies the custom field to use as division filter in the call statistics reports. Only one custom field can be identified as the division filter.

Use as Capability

Identifies the custom field to use as capability filer when publishing user states outside of the company.

Synchronize AD

If enabled, the AD synchronization will run automatically.

Field values

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Type

Two different types of fields can be selected:

  • Predefined values: The values are defined for the actual field. Only existing values can be selected when setting custom field values for a user. This type is usually used for fields as Divisions and Capabilities

  • User defined values: No restriction is set on the value entered in the custom field. This type is typically usually used for fields such as Address and Titles.

Multivalued

Allows you to select multiple field values. This is usually used for fields such as capabilities etc.

Use as filter

If checked, the field will be shown in the clients as a filter. Only custom fields based on predefined values can be used as filters.

Values

List the predefined values that can be used for the actual custom field. These values are only defined for custom fields of the predefined values type.