Konnekta Import Mappings¶
When importing data from Konnekta into Totalview, the mappings listed in below table are used.
The grid also shows if the default mappings can be changed.
Mappings are defined in the Totalview Active Directory connector setup.
Totalview Field |
Mapping Change Supported |
Mapping Field |
Konnekta Field |
Description |
|---|---|---|---|---|
Enabled |
No |
DisabledDate |
If disabledDate has passed, then user will be set as disabled, if synchronized before to Totalview. If not known in Totalview, user will not be synchronized. |
|
Group caption |
No |
GroupId |
Group’s display name |
|
Name |
Yes |
FIRSTNAME |
GivenName |
First name of user |
Surname |
Yes |
LASTNAME |
FamiliyName |
Surname of the user |
Calendar ID |
Yes |
DEFAULTSMTP |
Calendar ID for the user. Used for Microsoft 365 or Google Calendar synchronization. |
|
Win Login |
No |
UserId |
User’s Windows login id |
|
UserId |
No |
UserId |
User’s Totalview user id |
|
Work |
Yes |
WORK |
First Konnekta phone number of type Office Fixed - with fallback to Primary Number, regardless of type. |
User’s work number. |
Local |
Yes |
LOCAL |
First Konnekta phone number of type Office Fixed - with fallback to Primary Number, regardless of type. |
User’s local number. |
Yes |
User’s email address |
|||
Homepage |
Yes |
HOMEPAGE |
N/A |
User’s homepage |
Fax |
Yes |
FAX |
FaxNumber |
User’s fax number. |
Home |
Yes |
HOME |
N/A |
User’s home number. |
Mobile |
Yes |
MOBILE |
First number of type Office Mobile with fallback to first number of type Private Mobile |
User’s mobile number. |
Sip |
Yes |
SIP |
N/A |
User’s sip address. |
User picture |
No |
N/A |
User’s profile picture. Synchronization of user’s profile picture is not part of daily sync. To import pictures from Konnekta, it must be done from end user’s client, via User Settings page in clients (Normal, Contact Center, Switchboard). See The User Settings page. |
Supported Konnekta Mapping Fields¶
Documented in Konnekta API Documentation - e.g. Get user as of Konnekta version 5.6.4. (Login required).
Field Name |
Description |
|---|---|
UserId |
The user id or the username without domain |
CustomId |
The users custom Id, which could be used for login. Can for example be either email (valid address) or a number. |
GivenName |
The name of the user, The given name |
FamiliyName |
The name of the user, The family name |
FullName |
The name of the user, the full name |
PinCode |
The PIN code |
UserLicenseType |
The type of the user license |
ThirdPartyPhone |
Third party phone type |
The user’s email address |
|
Department |
The department the user belongs to |
CostCenter |
The cost center. |
DeviceLocationName |
The primary location of the user. |
Language |
The user’s language (locale) stated as two lowercase letters (ISO 639-1) |
CountryCode |
The user’s country code stated as two uppercase letters (ISO 3166-1 alpha-2). A value appended with ‘*’ indicates a default value. |
TimeZoneId |
The user’s time zone. If this field is not set, the default time zone for the system will be used. When specified, it should match a valid time zone in IANA time zone database (tzdata) |
ContactSearch |
Whether the user should appear in search results. |
AuthorizeSearch |
Whether the user requires authorization to be searched for. |
AdminProfile |
The administrative profile of an administrator. |
AdminType |
Specifies which linked organizations an administrator can manage. |
GroupAdminProfile |
The administrative profile of a group administrator. |
UserProfile |
The user profile |
IpadSupport |
If support for iPad should be active for a user. |
ForkToAllMobiles |
If all mobile phones should be active for a user. |
DirectoryContact |
If this entry describes a directory contact. |
ExchangeId |
The Microsoft Exchange ID. This should be a valid exchange ID address. |
LyncPresenceId |
The ID of the user to use for Skype for Business presence integration. |
LyncId |
The id or phone number for the user on the external telephony system. |
ETrunkDestinationLine |
The id that should be used when inbound calls to the user are forwarded to the external telephony system. |
BillingInfo |
User specific billing related data. |
BillingId |
User specific billing id for integration into external billing system. |
CallerTagsOverride |
Specify how the call tags interact with the number range-based source tags |
ExchangeSync |
Is Exchange calendar synchronization enabled in Konnekta. |
LyncPhone |
Indicates whether integration with an external telephony system, like Microsoft Skype for Business, is enabled. |
LyncPresence |
Is Microsoft Skype for Business presence enabled in Konnekta. |
MobileVoip |
Indicates whether mobile VoIP is enabled |
CalledLineId |
Indicates whether called line identification is enabled |
Attendant |
Indicates whether Attendant functionality is enabled |
PremiumAttendant |
Indicates whether Premium Attendant functionality is enabled |
Supervisor |
Indicates whether ACD Supervisor functionality is enabled |
PremiumIntrusion |
Indicates whether premium intrusion features, i.e. barge-in, call whisper, silent monitor are enabled |
CallControlApi |
Indicates whether Call Control API functionality is enabled |
CloudCtiApi |
Indicates whether Cloud CTI API functionality is enabled |
LineStateApi |
Indicates whether line state API functionality is enabled |
CallRecording |
Indicates whether UC Analytics Call Recording is enabled |
CallRecordingAgentDesktop |
Indicates whether UC Analytics Call Recording Agent Desktop is enabled |
UcAnalyticsRole |
The UC Analytics role |
CloudCrmConnector |
Indicates whether Cloud CRM Connector is enabled |
Collaboration |
Indicates whether MiTeam collaboration is enabled |
UnifiedInbox |
Indicates whether the user can use Unified Inbox feature. |
GenericCallRecording |
Indicates whether Generic Call Recording is enabled |
CallRecordingType |
Indicates the type of call recording |
StoragePeriod |
The period to store call recordings. |
RecordingPortalAccess |
Does the user have access to the Premium call recording portal |
RecordingPortalAdmin |
Does the user have super admin access to the Premium call recording portal |
PersonalCallRecording |
Indicates whether Personal call recording is enabled |
TwoFactorAuthMobileNumber |
Mobile number to receive two-factor authentication token through SMS |
TeamsApplication |
Indicates whether the user is enabled for use of Teams application |
TeamsTelephony |
Indicates whether the user has Teams with telephony integration |
WebSoftphone |
Indicates whether the user is enabled for use of web softphone |
CrmConnect |
Indicates whether the user is enabled for use of CRM Connect |
Chat |
Indicates whether the user has chat |
IgnorePasswordExpiry |
Field indicating whether the password expiration will be ignored, and the user can continue logging in even after it expires |
IgnoreTppPasswordExpiry |
Field indicating whether the 3rd party SIP phone password expiration will be ignored, and the user can continue logging in even after it expires |
PrimaryPhoneNumber |
User’s primary phone number |
SecondaryPhoneNumber |
User’s secondary phone number |
OfficeFixed |
User’s phone number of type Office Fixed (first in list, if multiple) |
OfficeMobile |
User’s phone number of type Office Mobile (first in list, if multiple) |
PrivateFixed |
User’s phone number of type Private Fixed (first in list, if multiple) |
PrivateMobile |
User’s phone number of type Private Mobile (first in list, if multiple) |
FaxNumber |
User’s phone number of type Fax (first in list, if multiple) |
AdministrativeRoles |
The administrative role of a user. |
AdminDomains |
Specifies which linked organizations an administrator can manage. |
UserGroups |
The user’s groups or barring groups. |
AnswerPlaces |
A list of answer places for the user. |
DirField01 |
Directory field with id field1 |
DirField02 |
Directory field with id field2 |
DirField03 |
Directory field with id field3 |
DirField04 |
Directory field with id field4 |
DirField05 |
Directory field with id field5 |
DirField06 |
Directory field with id field6 |
DirField07 |
Directory field with id field7 |
DirField08 |
Directory field with id field8 |
DirField09 |
Directory field with id field9 |
DirField10 |
Directory field with id field10 |
DirField11 |
Directory field with id field11 |
DirField12 |
Directory field with id field12 |
DirField13 |
Directory field with id field13 |
DirField14 |
Directory field with id field14 |
DirField15 |
Directory field with id field15 |
DirField16 |
Directory field with id field16 |
DirField17 |
Directory field with id field17 |
DirField18 |
Directory field with id field18 |
DirField19 |
Directory field with id field19 |
DirField20 |
Directory field with id field20 |
CallerTags |
A list of Caller Tags. |
DisableDate |
Disabled date for the user. If this has a value, the user is disabled. |
SaaSearchableUser |
Indicates whether the user can be searched using Speech Auto Attendant |
FederatedIdentities |
If stated, overrides email address as federated identity for Service Mediation Gateway login |
FederatedProfileName |
Description of this user in case several users match the Service Mediation Gateway login |