Hardware Requirements
| Small/Medium | Large/Enterprise | Hosted Platform | |||
| Recommended for | Basic installation up to 500 users. | 500+ users. Recommend using a full SQL Server for DB. | Totalview Server hosting up to 25 separate Totalview installations. Average 100 Users, 500 incoming calls per day and 100 appointments per user. |
||
| Hardware | (Totalview Server) | (DB Server) | |||
| Processor | 2.7 Ghz | 4-Core 2.7 Ghz | 2-Core 3.0 Ghz | 4-Core 3.0 Ghz | |
| Memory | 8 GB RAM | 8 GB RAM | 12 GB RAM | 16 GB RAM | |
| Hard disk space | 50 GB available | 50 GB available | 50 GB available | 50 GB available | |
| Network | Internet connection is required for license activation | ||||
Software Requirements
Server
Operating System
Windows Server 2019
Windows Server 2016
Windows Server 2012 R2
Database
SQL Server 2019
SQL Server 2017
SQL Server 2016 Service Pack 2
SQL Server 2014 Service Pack 3
.NET
.NET Framwork 4.6.x
ASP.NET Core 3.1 Hosting Bundle
Clients
Desktop
Windows 10
Windows 8.1
Switchboard
Windows 10
Windows 8.1
Screen Resolution: Minimum 1280×1024, 32-bit
Dual-monitor setup recommended
Doorway
Windows 10
USB Access Card Reader must support keystroke output (see tested readers below)
Time
Windows 10
Windows 8.1
.NET Framwork 4.6+
HR
Windows 10
Windows 8.1
Screen Resolution: Minimum 1280×1024, 32-bit
.NET Framwork 4.6+
Smartphone
iOS 11+
Android 4.2+
Connectors
Calendar Integrations
Exchange Online (Office 365)
Exchange Server 2019
Exchange Server 2016
Exchange Server 2013
Google Calendar
IBM Notes 10
IBM Notes 9
PBX Integrations
Broadsoft BroadWorks R24
Broadsoft BroadWorks R21
Broadsoft BroadWorks R17
3CX V16.x (Linux and Windows)
3CX V15.x
Unify OpenScape Business
Siemens HiPath Version 9
Siemens Hipath Version 8 (discontinued)
Siemens Hipath Version 7 (discontinued)
Siemens Hipath Version 6 (discontinued)
IPOffice 11.0.4.1.0 build 11.
3CX V16.x Linux Operating System Requirements
(Same as .NET Core 3.1)
Alpine Linux 3.10+
CentOS Linux 7+
Debian Linux 9+
Fedora Linux 32+
openSUSE Linux 15+
Red Hat Linux 7+
SLES Linux 12 SP2+
Ubuntu Linux (LTS) 16+
Ubuntu Linux 20+
Mobile State Integrations*
Telenor
TDC
Vodafone
Faroese Telecom
Telia
Uni-tel
Ventelo
Kvantel
3Mobil
*Mobile State service can vary from country to country
SMS Intergration
LinkMobility
Twilio
Siemens TC35/TC35i GSM Terminal
Cinterion TC55i/MC55i GSM Terminal
Cinterion BGS2 Terminal
SmartCard Readers
rf IDEAS pcProx® Plus RDR-80581AKU
(or similar USB card reader that supports Keystroke output)